Le Méridien Mahabaleshwar Resort & Spa

Guests praise the hotel's high cleanliness standards and luxurious facilities like spa and pool. They appreciate the exceptional hospitality and prompt service from the staff.

I had amazing time at Le Méridien, Mahabaleshwar. Very cozy and with the nature. Scrutiny was good including the hospitality n food. Room were neat n classy. They best was balcony, huge n between the trees... People helping kids to do their Activities were also very friendly and composed. Overall we loved the experience and will definitely visit again.

Our recent stay at Le Meridien Mahabaleshwar Resort & Spa was an absolute disgrace to the Marriott brand. As Marriott Bonvoy Gold Elite members, we expected at least basic respect and privileges, but instead, we were treated like beggars. 1. Zero Elite Recognition & Fake Promises Room upgrades were shown as “available” till the day before, but at check-in, we were bluntly denied with no explanation. Marriott’s so-called elite benefits meant nothing here. 2. Bed Bugs & Ants – Health Hazard! The room was infested with bed bugs and red ants. My parent was bitten multiple times – her leg swelled badly, and the staff completely ignored it. Not even basic first aid was offered. This is not just bad service; it is criminal negligence for a luxury resort. 3. Rude & Insensitive Management Instead of solving the problem, the duty manager “threw” 2000 Bonvoy points at us like alms. That’s how Marriott values a guest’s health and experience? Shameful. 4. Diamond Earring Lost – No Effort to Help My niece lost a diamond earring during the stay. The staff didn’t even bother to properly clean or search the room. We were simply dismissed. 5. Bonvoy Points Withheld – Lies & Excuses Our stay points were not credited for over a month. The hotel kept lying, blaming “Marriott Bonvoy not responding.” We know this was false. 6. Marriott Corporate Escalation – Useless! After returning home, I escalated the issue. Ms. Shalini and Mr. Saurabh from Marriott Bonvoy’s highest escalation desk promised fair compensation and a written response. They have now ghosted us completely – no calls, no emails, nothing. This entire experience was humiliating, unsafe, and a complete breach of trust. For a brand like Marriott to allow such filthy conditions, rude treatment, and zero accountability is beyond unacceptable. We feel cheated, disrespected, and deeply let down. WARNING to all travelers: Avoid Le Meridien Mahabaleshwar at all costs. Marriott Bonvoy’s loyalty program and “elite” recognition are just empty words when you really need their support.