Hotel Black Tulip - Porto Gaia

Pretty good hotel, but but not 4* definitely. Well located, good hot breakfasts, amazing view from the restaurant on 10th floor. Rooms are OK, but with minimum equipment and old furniture. Good for the price, sough..

I recently stayed in Hotel Black Tulip. On the first morning I noticed that there weren't electrical points for using a shaver available in the bathroom . I reported this to the young man on reception-thinking this will take some time to fix/put right. Within minutes a repair man was knocking on the door. He set about replacing the unit on the wall and enabled the use of the electrical points. I was very impressed. Staff on reception were very helplful.

We stayed at the hotel for two nights. The staff at the reception were efficient, so check-in was fast. The room was large and cleaning standards were okay. Breakfast is good and fresh, but the restaurant is small, and I wonder what would happen, if the hotel had been fully booked… The hotel has no fitness centre, swimming pool or other extra services, so maybe the rating should have been less than 4 stars, but the cleaning standard and size of the room make me stay with a 4-star rating.

This is a real value for money hotel. I was on the sixth floor and the room and bathroom were spotless, with the rooms serviced daily. The bed was really comfortable and there was no disturbance from traffic noise at night even though the metro line runs directly outside the hotel. Although admittedly I was at the back of the hotel which would be quiter in any case. The staff were welcoming, professional and extremely helpful with check-in and check-out being effortless. I had an issue with the room safe on arrival (my own fault) and a staff member was dispatched immediately to sort it out for me. My diet has to be gluten and dairy free and the hotel insured that there was gluten free bread for breakfast each morning. I dined in the restaurant on the first night and one of the waiting staff went to great lengths to advise me of what I could and could not eat from the buffet selection and failing there being sufficient choice for me there was always the a la carte menu. The standout feature for me however, is the location of this hotel. It's one minute walk from a metro stop and several bus stops - with connections to trains and the city centre itself only a couple of metro stops away. I wouldn't hesitate to book this hotel again; should I ever go back to Porto.

This hotel is away from the centre of Porto but the tram stop is only a minute away. I asked for a quiet room, I had one at the back and it was ideal. The bar is off the Reception area. is very small and lacks atmosphere. The restaurant on the top floor has lovely views, I only ate dinner there once and it was OK. Staff were very helpful at all times. The variety available at breakfast varied from day to day, it was probably what one would expect in a 3* Hotel.

Nice room friendly staff, ok restaurant/breakfast but remote location. Really not worth the money. We do not understand how this hotel was rated four stars. Extremely small elevators and the restaurant located on the top floor felt a bit unsafe in case of a fire. The stairwell was also very small.

What a very helpful and kind person working the front desk at the Black Tulip. Although I was not staying at the hotel, she assisted me with a problem I had with a missing drivers license. I think this shows the quality of the staff of The Black Tulip. I only wish I had gotten the name of this kind women at the desk. I should also mention that her English was excellent.