Astoria Hotels Madurai

Nothing like the pictures posted or maintenance gone after initial stages were over. Smell stench of urine when we entered the first time for housekeeping to clean. Room was dusty and not suitable for people with sinus or allergy issues. Not upto standard and price expected.

Just the iron box and the table were not up to the standard, but I found the next day that another set of that was given to another room was very good quality. In other words, they should discard that loses its quality.

This is a centrally located 3-star hotel in Madurai, making it convenient for both sightseeing and local travel. The rooms are comfortable, with clean linen and an effective central air-conditioning system that keeps them pleasant throughout the day. There’s also enough space to accommodate an extra bed if required, which is useful for families. The washrooms are basic, equipped with a shower and standard toiletries, adequate for a budget-friendly stay. The hotel has an in-house restaurant that serves both North Indian and South Indian cuisines. The food is quite tasty, and the breakfast spread is good, making it a reliable option for dining in. The staff are courteous and humble, always ready to assist with a smile, which adds to the overall experience. Overall Verdict: A good budget hotel in Madurai with comfortable rooms, decent facilities, tasty food, and a central location. Great choice for travelers looking for value for money.

First Hotel is good, room is good and well maintain but bathroom was not good, there was a some smell in bathroom, towel was not white it's with yellow shade so can say that it was not wash properly Secondly I'm a business traveler, travelling across the country for 18 days, as we are going to open a branch at Madurai, I was there for two nights only, booked via mail, first after mail they have asked for advance so have paid Rs 1000.00 when have check is they have asked for balance payment, they have not treat me as business traveler, in fact I'm supposed to tie up with them so every month we are going to stay there plus we can use their conference hall etc.. but manager was not listen to my voice very rude, pressuring me for full payment immediately after check in, then finally have paid Rs 2000, so total paid Rs 3000 i.e 50% so my advise to business traveler avoid this hotel, there are many other good hotels are in Madurai, where you can stay and book hotel via phone / mail no advance, and you can tie up with them if you want to go on a regular basis, have tied up with another hotel, I'm travelling across the country and book my hotels via phone / mail no body is asking for any Rs in advance, Secondlly lots of mosquito are in room, and many insect are at reception area also, See the game if you are not going to check your bill while check out, when have checked out in bill they have shown onlly Rs 2000 as a advance instead of Rs 3000. suppsed if have not checked then ??? so this is cheating with passengers, So my experience is not good, because of their rude behavior

There was a problem with the room when I arrived but when I complained the front desk staff moved me immediately. However the next room had a big problem with a very strong drain smell coming from the bathroom. Come on guys, sort this out. The staff try so hard to make the stay memorable but then there is a problem like this which is easy to fix. I have given four stars, not three, as the staff are so kind and helpful.

Despite some AC issues Hotel staff and the rooms provided were very good and staff were very helpful and especially netaji and team were helpful to us.. Enjoyed the experience and will stay there during my next visit ... Thanks a lot for hospitality..