Hotels Near Zara in Madrid

We were not booked to stay here, but had a crisis where we were stranded due to the Madrid marathon. Most of the roads in central Madrid were closed at short notice due to the marathon. Every road near the hotel we were booked to was closed. We were stranded in a long distance taxi, unable to reach our destination for several hours. The taxi dropped us at this hotel, who were excellent. They looked after all our baggage, and invited us to use their rooftop cafe and bar for lunch (which was great ), all with pleasant and helpful service. Highly recommended - excellent service ethos and flexibility.

Wij kwamen op donderdag 21 juli aan in het hotel. De kamer was niet schoongemaakt, overal lag vuil. De nachtkasjes waren vies, hadden allerlei verfvlekken. De regendouche was kapot en het water liep langs de achterkant. De douche deuren konden niet dicht, dus de hele badkamer werd nat. Ook de badkamer was smerig en er zaten bruine vingerafdrukken op de muur in de badkamer. De wc bril bewoog als je erop zat. Er lag een joint op het balkon. De kamers waren super gehorig, wij konden onze buren horen douchen, horen praten, horen lopen, zo erg dat je er in de nacht wakker van werd. De haarföhn zat niet standaard in de kamer, deze kon je lenen bij de receptie. Nogal primitief. Ook geen kluisje voor spullen dus geen fijn gevoel. En tot slot hadden we geen airco. Tijdens ons verblijf was het rond de 40 graden. Wij hebben dan ook gekeken of er airconditioning in de kamer zou zijn. Dit zou er zijn. Dit was er niet. Er was een luchtrooster in de kamer waardoor koude lucht zou moeten komen. De regelaar hiervan zat in de gang en regelde de temperatuur van elke kamer. Deze werd blijkbaar vaak uitgezet of op een hogere temperatuur, waardoor wij het weer snikheet hadden. Na 1 nacht hadden wij het gehad en wilden wij eigenlijk zo snel mogelijk weg. Wij hebben dit gemeld bij de receptie en er werd direct in orde gemaakt dat we het geld van de resterende nachten terug kregen. Dit is het enige positieve dat ik over dit hotel te zeggen heb. Er werd ook direct het lijstje langsgegaan van onze opmerkingen en de kamer werd gecontroleerd. Hopelijk wordt er iets mee gedaan.

Stayed one full week in Madrid and had an absolutely fantastic experience. The hotel was recently opened and had a special musical touch to it, located right in the center of Madrid by Plaza Mayor and Sol. Rooms are well appointed spacious, and quality amenities ,beautiful rooftop terrace and even though the hotel has a theatre/concert venue you will not hear much! Many artists usually perform at the famous theater venue in the lobby which adds a fun vibe to the experience . However I really need to highlight the staff especially Maria Garcia one of the managers a true professional and did all she can for me to enjoy this experience, always there to help and assist making sure my experience is top notch. Tania the guest experience manager was extraordinary, knew all the answers to my questions and recommend great restaurants, found the perfect transfers to take me to the football stadium, and more. She is a superstar Also wanted to mention Alvaro front office manager, always smiling and accommodating! Bravo!

La struttura è carina, attrezzata e pulita. La camera piccola ma con tutto il necessario, il letto super comodo con 3 cuscini ciascuno!!! Favoloso!!! Spazi ben organizzati, ottima pulizia e un bel profumo ovunque. Unica pecca , il bagno ricavato all' interno della stanza con un divisore in plexiglass è davvero scomodo, la doccia è ampia ma ha solo il soffione mentre servirebbe una doccetta, anche per compensare l'assenza del bidet, il wc invece è in uno spazio ristrettissimo e la privacy è impossibile. Per questo dico che si può star bene ma per massimo due notti, poi la necessità di un bagno come si deve si avverte! Posizione ottimale per visitare il centro.

Small hotel , in the center of Madrid but not on the Main Street which is helping with the noise. The staff is very nice and professional. I had to do a covid test for the next leg of my trip and they recommended me one very close that was open every day. The room was small but sufficient for our needs. We didn’t understand the blankets purpose when it was so hot outside. 😀 Also they could save money on washing. The AC was strong but we only use it to cool the room, during the night we turned it off as it was not need it. They offer kettle and a small fridge. We had a room for 3 and the beds were all good. Overall a good stay.

We stayed at the Hotel Opera recently for the second time, to celebrate a special Wedding Anniversary. We had an absolutely wonderful time. The hotel is centrally located, right next to the Opera House and close to all the attractions of central Madrid. We had nothing but excellent service from the staff throughout our whole stay - they are very responsive and helpful. The room is spacious, clean and comfortable with everything you need including a few little extras like a comb and shoeshine. Breakfast was excellent every morning, a great choice of English-style and continental offerings, The Spanish tortilla and home-made fruit tarts are particularly recommended. You need to book breakfast at a specific time, and this avoids the ”scrum” that some previous reviewers have described. Just two things prevent me giving a 5-star review. First of all it is some time since the hotel was refurbished so some of the fittings are starting to look a little tired. Secondly the cafe has changed since we were last there, it used to be possible to get tapas-style snacks from a counter display 24/7, now it is table service with hot food only available when the kitchen is open - in the evening it starts serving at 8pm which is a little late for us, so if you feel the same you need to go out to one of the many good tapas bars around. But overall we love this hotel and will certainly revisit!

We stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break

This is a nice modern hotel. It’s easy to get to from the metro and airport. It’s only a 30 minute metro into the centre of Madrid from the hotel. The room was good, only problem was the pillows were a bit thin and the window was difficult to keep open unless you wedged something in there but they’re only very minor issues and I was happily stay here again.

It was a very pleasant stay. It is close to Plenilunio Mall, about 7 minutes walking, also close to the airport. It is located in a quiet area. To be able to cook in the aprtment you need to make a deposit of 20 euros. Overall satisfied with the experience and the price

Habitaciones bien decoradas, de manera funcional. Baño impecable. Camas muy cómodas. Personal muy amable, servicial y joven. Los servicios de restauración, hay que pagarlos aparte. Hay minibar, pero vacío. Hay máquina de venta de aperitivos y bebidas, pero funciona, exclusivamente, con billetes de 5 €, devolviendo cambio. Inconveniente: está apartado del pueblo de Barajas, y del Aeropuerto. El taxi, desde la T1-T2-T3, cuesta aproximadamente 20 €. El taxi a la T-4, puede costar 24 € aproximadamente. Una de las ventajas que tiene, es que suele haber taxis parados junto a la puerta del hotel. El hotel queda lejos de las estaciones de metro, pero hay paradas de autobuses cercanas, que conectan con Madrid Canillejas.