Best Hotels near Real Casa de la Aduana, Madrid

Wij kwamen op donderdag 21 juli aan in het hotel. De kamer was niet schoongemaakt, overal lag vuil. De nachtkasjes waren vies, hadden allerlei verfvlekken. De regendouche was kapot en het water liep langs de achterkant. De douche deuren konden niet dicht, dus de hele badkamer werd nat. Ook de badkamer was smerig en er zaten bruine vingerafdrukken op de muur in de badkamer. De wc bril bewoog als je erop zat. Er lag een joint op het balkon. De kamers waren super gehorig, wij konden onze buren horen douchen, horen praten, horen lopen, zo erg dat je er in de nacht wakker van werd. De haarföhn zat niet standaard in de kamer, deze kon je lenen bij de receptie. Nogal primitief. Ook geen kluisje voor spullen dus geen fijn gevoel. En tot slot hadden we geen airco. Tijdens ons verblijf was het rond de 40 graden. Wij hebben dan ook gekeken of er airconditioning in de kamer zou zijn. Dit zou er zijn. Dit was er niet. Er was een luchtrooster in de kamer waardoor koude lucht zou moeten komen. De regelaar hiervan zat in de gang en regelde de temperatuur van elke kamer. Deze werd blijkbaar vaak uitgezet of op een hogere temperatuur, waardoor wij het weer snikheet hadden. Na 1 nacht hadden wij het gehad en wilden wij eigenlijk zo snel mogelijk weg. Wij hebben dit gemeld bij de receptie en er werd direct in orde gemaakt dat we het geld van de resterende nachten terug kregen. Dit is het enige positieve dat ik over dit hotel te zeggen heb. Er werd ook direct het lijstje langsgegaan van onze opmerkingen en de kamer werd gecontroleerd. Hopelijk wordt er iets mee gedaan.

Good place to stay for short trips to Madrid, we will probably book again at the property in the future, perhaps with breakfast and late check out for a change. We loved the enviroment and atmosphere. Beds where confy, but if you have big luggage it may be an issue Lockers available as well.

Really good location, clean place. Convenient to move around, restaurants and shops really close. I never stayed in hostels before but kinda liked it.

Hostal located on the street Hortaleza in a classic building, well-conditioned and clean rooms, friendly reception, two days before arrival called us to see what kind of bed we wanted, we made a reservation via the web, The hotel was very good, but it was very good and it was very good.

We really enjoyed our stay in Madrid. The room, although not very big, was very well designed and suited our needs perfectly. In addition, staff were always extremely nice and helpful, and the location of the hotel is great: close to attractions such as Mercado de San Miguel, and the metro is just a minute away. Only thing to note is that the walls are a bit thin and sometimes we could hear people talking in the hallway. Overall highly recommended, will return if in Madrid again.

I have stayed in many hostels before but at TOC it was the first time I stayed in a shared room ( female only). I was a bit worried as I didn't know what to expect but it turned out great. The hostel is awesome, has friendly staff and is the most modern hostel I have ever stayed in. The rooms were quite nicely soundproofed as you couldn't hear much from the hallways as it is usual for other hostels. In my 6 bed female room, we had 2 toilets, 2 sinks, and 2 showers - it was enough. :) I will be coming back, definitely!

The hotel is located in the heart of Madrid, and is located in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, in the heart of the city centre, The hotel is very comfortable and comfortable, and it is very comfortable and comfortable.

For 1 night stay, its all good, room is super clean. Pillows are not so comfy, unless you request for extra pillows and double bed is just nice for an Asian size couples like us. Not suitable for bigger build bodies. Location is not that centralized and its quiet at night as it is an ofc area, but we managed to try both Taxi/metro for dinner, abt 10-12mins ride. We also went to Madrid Stadium using the metro, a more convenient way.

Close to the airport (about 10 min by taxi), suitable for transit but not for visiting Madrid. Clean and functional apartment. Pool very cold. The staff is very professional and caring though.

El hotel es nuevo y el personal se esfuerza por dar un buen servicio. Camas cómodas y habitaciones aisladas. Viajamos con persona en silla de ruedas y el hotel está totalmente adaptado. El hotel está en un polígono y no hay nada cerca. No ofrecen comidas salvo unos bocadillos. Este es un tema en el que deben mejorar. En el baño también deberían poner algo más de luz . En general una estancia agradable para pasar un día de tránsito.