Top 5-Star Hotels in Madrid

I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time.

The hotel is in a great location, very convenient for shopping and going to and from the airport. The hotel facilities are also very new, much better than expected. The service staff are also very enthusiastic and respond very quickly.

Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.

It was friendly and clean. Each and every detail was taken care of, and the hotel design was truly unique. It's a great location for sightseeing around.

I recently stayed at Hotel Puerta América and had a mixed experience. The hotel’s design is definitely its highlight—each floor features a unique style created by world-renowned architects, which makes for a visually exciting stay. The rooms are modern and spacious, and I appreciated the attention to detail in the decor. However, there were a few drawbacks. The service, while polite, felt inconsistent. Check-in took longer than expected, and there were delays with room service on multiple occasions. Additionally, while the hotel boasts of its luxury, some amenities felt a bit dated, especially considering the price point. The location is slightly away from the main tourist attractions, which is great if you’re looking for a quiet stay, but it’s not ideal for those wanting to be in the heart of the action. Overall, Hotel Puerta América is a stylish and unique hotel, but there are areas where improvements could be made to justify the cost and overall experience.

A design hotel that suits your taste. Excellent location, rich breakfast. Opposite the hotel stands a statue of Cervantes and his family. Walking distance to the Spanish Royal Palace, Puerta del Sol, Gran Vía and Temple of Debod. The bathroom design is novel. There is a separate bathtub and shower in the bathroom. It is very clever and feels like a swimming pool. After the bath, you can take a shower. It is clean and hygienic. The bathroom floor is slightly raised by the glass door. When showering, water will never seep out through the door gap, avoiding slipping on the floor outside the bathroom. The bedroom is spacious with a double bed and a coffee table. The bedroom door separates the bedroom from the bathroom and the tea room, which is relatively independent.

Located next to Plaza de España, the location is very good! There are many restaurants and shops around, and there is a big Zara opposite. We bought a lot of clothes there, about 50 euros for three T-shirts. The hotel room is very clean, the breakfast is very good, very rich, with freshly squeezed juice. There are 20 kinds of yogurt. Walk to the Royal Palace of Madrid. We took a taxi to several other museums for only 6-7 euros. I will stay here next time.

Amazing location! The Hotel Palace Madrid is a historic and luxurious hotel located in the heart of the city. The building dates back to 1912 and has been beautifully restored to its former glory. From the moment you step through the grand entrance, you're transported to a world of elegance and sophistication. The hotel's location is perfect for exploring Madrid. It's within walking distance of many of the city's most popular attractions, including the Prado Museum, the Royal Palace, and the Gran Via. The hotel is also close to several Metro stations, making it easy to travel further afield. The service at the Hotel Palace Madrid is exceptional. The staff are friendly, helpful, and always on hand to assist with anything you need. From the moment you arrive, you're made to feel like a valued guest, and the service only gets better from there. The rooms at the hotel are spacious, beautifully decorated, and filled with natural light. They're equipped with everything you need for a comfortable stay, including a large, comfortable bed, a flat-screen TV, and a luxurious bathroom. The attention to detail is impressive, with little touches like fresh flowers and complimentary water bottles adding to the overall experience. One of the highlights of staying at the Hotel Palace Madrid is dining at one of the hotel's restaurants. The hotel has several dining options, including the Michelin-starred Restaurant La Terraza del Casino, which serves innovative and delicious cuisine. The hotel also has a beautiful bar, which is the perfect place to relax and enjoy a cocktail after a day of exploring the city. The hotel's facilities are excellent. There's a fully equipped gym, a spa, and a rooftop terrace with stunning views of the city. The hotel also has several meeting and event spaces, making it an ideal choice for business travelers. Overall, the Hotel Palace Madrid is a truly exceptional hotel. From its beautiful architecture and elegant decor to its exceptional service and prime location, everything about this hotel is top-notch. If you're looking for a luxurious and unforgettable stay in Madrid, I highly recommend the Hotel Palace Madrid.

This is the BEST Edition I've stayed ever, from the moment I got off the taxi, the staff was so attentive, from checking in to going to my room, everything was seamless. Every staff you meet in the hotel was friendly and welcoming. Facilities in the hotel is second to none and love the interior design in the hotel. Definitely will stay again

The hotel is clean and comfortable, and chocolates are given as a gift after check-in. The location is good, only a few minutes walk to Chamartin station. Taking the metro from Chamartin to the city center, for example to Sol station, only takes ten minutes. If you plan to go to Segovia in your itinerary, it will be convenient to stay here, because the trains to some suburban places depart from Chamartin Station. I feel like living here is better than living right in the center of the city. It’s newer and cleaner + the price is reasonable~