Hostal Moncloa

Although it is located in a good neighborhood of Madrid, the location was undoubtedly the best, they gave us an interior room that was somewhat claustrophobic and uncomfortable due to its poor distribution. Bad lighting and deteriorated furniture. The renovated bathroom was decent but the strange thing was that it was almost bigger than the room. There are better pensions nearby, although this one is enough for just one night. The right staff.

We arrived at the hotel two days ago. We reserved a room. because I had just had surgery and I needed to rest. Madrid was packed these days and it was the only thing we found free. The first night, fresh from surgery, I had to sleep on the floor of the room because the springs came out of the mattress and it was unbearable. When I lowered the sheet from the bed at night, the TV remote control inadvertently slid under the bed. The next day they tell me that they have to change our rooms. but there was a problem: the remote control was missing. Very surprised, I told him to look carefully, because it was impossible for him not to be there. For the moment things didn't go any further. The only thing I could think of was to tell the receptionist to keep looking for Danone tapas from the 90s. Today we were leaving the hotel, after another night of hell in room 1, next to the reception. By other means they wanted to force us to pay for the command. The receptionist started saying bad words, and I told him I would call the police. His response: do you think they are going to listen to you because of a command? I told them that I was leaving, that they should look under the bed, which was a heavy frame that they didn't feel like moving, at least to the new cleaning woman, who made us enter the room four hours late. Because according to her words : She couldn't handle 17 rooms to herself, which she understood, but at the end of the day it wasn't me she had to complain to. We leave the hotel, hopefully the loose glass shower screen hadn't stabbed us in half like a katana. In order to leave and not to argue further with the "accusing gentleman" at the reception, I tell him that if he doesn't show up, call me to see how to solve the problem. Holy patience! Two hours later or so, he called us saying that the controller was under the bed. Thank God. (I would NEVER return).

Hemos estado en el hotel una noche para asistir a un partido del Bernabéu. La localización está bien, con dos paradas de metro cercanas. Las habitaciones son muy limpias, aunque algo antiguas. Tiene recepción 24 horas. Repetiremos seguro.

Hotel muy bien situado y relación calidad-precio muy buena. Cuenta con recepción 24 horas. La habitación está bien, cama cómoda y baño propio. Sin duda si encarta volveré a repetir ya que cerca tiene supermercados, bares, parada de metro… Totalmente recomendable

No funcionaba internet, nos lo dicen al llegar. Según ellos se habia estropeado ese día. Si leemos otras reseñas, parece ser que nunca funciona. En este siglo, es difícil hacer algo sin estar conectado a Internet. Lo único bueno el personal y la limpieza