Melia Barajas Reviews

Response from Property: Dear guest,Thank you for taking the time to provide your feedback.We are glad to hear that our team was able to accommodate your unexpected change in plans and that you found the room to your liking. We take great pride in offering our guests a seamless room experience, especially when travel disruptions occur. We apologize for the inconvenience with the mini-fridge light and the furniture. Rest assured that we are attentive to all aspects of our guests' comfort and are looking into these matters to ensure they are resolved.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator

Response from Property: 親愛的賓客，您好 非常感謝您選擇入住我的酒店並作出詳細的反饋我們很高興您對酒店的總體印象是正面的，並願意推薦我們。關於您提到的房間門的問題，我們感到非常抱歉。請放心，我們的服務文化中非常注重賓客的體驗，我們將確保此問題不會影響您的按金，並會由我們的維修團隊儘快處理。真誠期待您的再次光臨 祝您天天好心情Martina Piovesan, Voice of Customer Coordinator

Response from Property: 親愛的賓客，您好非常感謝您選擇入住我的酒店並作出詳細的反饋我們很高興得知您對房間的升級和空間感到滿意。我們的酒店致力於為客人提供優質的房間體驗，我們的套房確實寬敞舒適，旨在為客人提供更高級的居住感受。真誠期待您的再次光臨祝您天天好心情Martina Piovesan, Voice of Customer Coordinator

Response from Property: Dear guest, Thank you for staying at our hotel during the holiday and for taking the time out of your busy schedule to leave us your valuable comments and suggestions. We are glad to hear that you were satisfied with the cleanliness of the room and the hospitality of the hotel. Our team is always committed to providing excellent service culture and quality room experience to ensure that every guest can feel the warm Spanish hospitality. We sincerely apologize for the inconvenience caused to you, please rest assured that our team is always committed to improving efficiency and ensuring that all guests staying in the hotel can check in as smoothly as possible. In terms of transportation, we provide free airport shuttle service, you can take advantage of this convenient service next time. We look forward to seeing you again at our hotel, Best regards Martina Piovesan, Voice of Customer Coordinator

Response from Property: Dear guest, Thank you very much for choosing to stay in my hotel and for your detailed feedback! We are honored to know that you appreciate the hotel's environment and rich breakfast. As a hotel committed to providing quality service culture and food experience, we always hope to bring you the most comfortable stay. Regarding the distance to the subway station, we are indeed 700 meters away from Barajas subway station. We are very sorry for the inconvenience, but we also provide free airport shuttle service to ensure a convenient connection between you and Adolfo Suárez Madrid-Barajas Airport. Sincerely look forward to your visit again! I wish you a good mood every day! Martina Piovesan, Voice of Customer Coordinator

Response from Property: Dear guest, thank you for taking the time to leave us your valuable feedback! We are happy to be a part of your trip again. We understand that you are looking forward to the free airport shuttle service provided by our company. Our free bus service is from 4:30 am to 1 am. It is not 24 hours a day, but we are committed to providing guests with convenient transportation services. We will discuss the possibility of time changes further! Looking forward to your next visit! I wish you a happy life! Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your stay experience with us! Providing guests with high-quality and considerate services is our work purpose and pursuit! We are very sorry that some of the facilities have caused you inconvenience! We attach great importance to your opinions and feedback. If you mention relevant issues, we will further explore improvements, make persistent efforts, and continuously optimize our service efficiency and quality, and strive to bring you a more comfortable stay experience! Thank you very much for providing us with these valuable suggestions. We hope to invite you to experience again in the near future and provide you with all the facilities you need! Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, hello! Thank you very much for your support and trust in our hotel! We are glad that you are satisfied with our international breakfast buffet. Our catering team has been committed to providing a high-level culinary experience. At the same time, our location is indeed convenient for guests to reach Madrid Adolfo Suárez Airport, which is very suitable for passengers who need to transfer. Thank you again for your support and love. We sincerely look forward to your visit again and wish you a happy day! Laura López, Voice of Customer Coordinator

Response from Property: Hello dear guests! Thank you very much for choosing our hotel and leaving your detailed feedback! Thank you very much for your favorable review of our hotel's location and location! Providing guests with a high-quality and comfortable living environment and a home-like stay atmosphere is our work purpose and unremitting pursuit. We are very happy to provide some convenience for your travel! We will continue to optimize our environmental facilities, further improve the quality of living, and bring more surprising experiences to our guests! We sincerely look forward to your visit again and wish you a happy trip! Maria Fdez. Valderrama, Voice of Customer Coordinator