C. del Príncipe de Vergara, 92, Madrid, Community Of Madrid, 28006, SpainView Hotel Details
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NH Madrid Principe de Vergara Guest Reviews
4.3/5
Very Good
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(47)
Positive reviews(43)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Standard Double
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 5, 2023
Very Good Hotel and clean. Very Friendly Staff. Situated in a good neighbourhood of Madrid and easy access to Metro.
Guest User
Standard Double
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 26, 2023
Mie well located, the staff very friendly, the bedrooms very comfortable and delicious room service :) I would stay again without a doubt!
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Guest User
Junior Suite
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Great location, well-equipped bathroom
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Dmitry Pr
Standard Single
Stayed in Nov 2023
Solo travelers
4 review
4.2/5
Very Good
Posted on Nov 10, 2023
Delicious breakfast and clean room. Very calm location.
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Nanjingjinzonglvlvxingshe
Standard Double
Stayed in Mar 2023
Business travelers
19 review
3.7/5
Posted on Apr 2, 2023
I didn't want to complain, but I still have to say that the hotel should improve its service attitude and awareness!
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hernan huber
Standard Double
Stayed in Jun 2022
Couples
1 review
4.0/5
Very Good
Posted on Jun 21, 2022
It is not centrally located, but it is very well connected via the method. In the area there are cafes, supermarkets and very good places to eat.
The breakfast is very complete and of high quality.
The personal attention is the weakest thing about it. Little kindness and predisposition.
Well soundproofed room, very comfortable beds and spacious bathroom.
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 22, 2024
I had the opportunity to stay twice in the hotel: from 5 to 6th Oct and then from 10 to 13th Oct 2024. Some positive characteristics: 1. Well located. - Barrio Salamanca is one of the best in Madrid. 2. Functional and well structured rooms. 3. Very well served breakfast 4. Well structured gym. 5. A team of friendly and professional attendants in the reception of the Hotel. 6. I would like to highlight a special professional named Mónica Gutiérrez: Patient, very polite, always available to help different needs of the customers and always with a smile in her face. A professional to be recognized and developed inside the organization. My reccomendation to her behavior and professionalism.
VASSILIS M
Stayed in Sep 2024
Business travelers
4.0/5
Very Good
Posted on Sep 14, 2024
I really enjoyed my stay and contacted my business meetings perfectly. rooms are nice food excellent ,location is convenient and staff polite
Response from Property: Dear Vassilis, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
SeeTheW0rld62
Stayed in Jul 2024
Business travelers
3.0/5
Posted on Jul 18, 2024
There wasn't anything wrong with this hotel but nothing excellent stands out. The room was clean and somewhat small. There wasn't much decor, the room was very basic. The bed was comfortable. The main outlets were so loose that I couldn't plug my devices to charge. However there was an outlet near the floor next to the door that was useable and I was able to charge my phone.
Response from Property: Dear Guest, Thank you very much for your time and your evaluation. We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention. We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara. Sincerely, Rubén Pastor Guest Relations
RHtravels
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 18, 2024
We stayed here as part of a Globus tour and at first I was thinking "why are we so far away from downtown?" but this location was excellent. It is in the Barrio de Salamanca (upscale area) and there are wonderful restaurants in every direction, shopping galore (regular and designer), and a metro stop nearby for easy access anywhere else in the city. It was very safe to walk around at night too. The hotel had a parking garage, which made it easy to rent a car for the extra days we stayed outside of the tour so we could do day trips on our own. The room was not huge, but had everything we needed (fridge, safe, ample closet space). The bed was firm, but comfortable and we had no problem sleeping since the room and hallways were quiet. The bathroom was large and the shower was great. Breakfast was included with our stay and the breakfast was one of the best we had in Spain. There was something for everyone, from made to order eggs, pre-cooked eggs and other hot food, continental breakfast choices, fruit, pastries, breads, and 2 coffee stations plus a dedicated tea station- WOW! The hotel staff was amazing too! Everyone we encountered was pleasant and helpful, from the breakfast staff, housekeeping, and front desk- giving us great directions around town. We plan to visit Madrid again and will definitely stay here again!
Response from Property: Dear Guest, Thank you for taking a few moments to share your impression of your recent experience through our Satisfaction Survey. We appreciate your review and we are pleased to know that we met your expectations. Thank you for your kind words to our team members. Please feel free to share this feedback with them and the rest of the team to continue to inspire and motivate them to provide exceptional customer service. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you soon. Sincerely, Rubén Pastor
Ethelcl
Stayed in Apr 2024
Business travelers
4.0/5
Very Good
Posted on Apr 7, 2024
I have booked a Standard 1 King at the NH Madrid Principe De Vergara. This modern hotel in the Barrio de Salamanca is a 4-minute walk from Avenida de América metro station and 2.7 km from the Museo Arqueológico Nacional. They are planty of restaurants, bars, and it is close to the shopping area (Serrano) or Cortes Ingles. The room was tidy, cosy, clean and quiet, so no problems at all. They offer almost all the toiletries you need, but no hair acconditioner or tootbrush. There was also a kettle, tea and coffee. The staff are nice and speak good English and the coffee bar area has nice food and beer.
Response from Property: Dear Guest, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Justin H
Stayed in Oct 2023
Business travelers
5.0/5
Outstanding
Posted on Oct 2, 2023
A very comfortable NH Hotel conveniently located to the meetings I was in Madrid to attend. The staff were welcoming and the hotel was well-appointed. The breakfast area was pleasant and well-staffed. I used the laundry service while there and was impressed with the quality and speed of service.
Response from Property: Dear Guest, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
family S
Stayed in Jan 2024
Business travelers
4.0/5
Very Good
Posted on Jan 29, 2024
great reception (even with late arrival but they made us feel like coming home), super breakfast. location was top for us. The shower is amazing. only downside was the missing power sockets in the room (only 1 power socket available by 1 side of the bed)... even lamp on the desk did not even have power socket so could not even light the lamp or use that power socket for something else.
Response from Property: Dear Family, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Guest User
Stayed in Jan 2023
Business travelers
3.0/5
Posted on Jan 30, 2023
I stayed here for a week for work. Good points: The hotel is well located, in a very safe area, within walking distance of many attractions Rooms are relatively modern Bad points: It’s very noisy; the air con was incredibly loud Pillows are irregular size (more like log pillows) and uncomfortable The showers took around 8-10 minutes to get up to temperature each day Rooms not that clean - stain marks on floor No iron / ironing board as standard Gym doesn’t open until 8am, which is a pain for business travellers wanting a workout before they start work Breakfasts advertise freshly cooked hot food “by asking your waiter” but in 5 days we never saw a waiter and I couldn’t see anyone being served hot food Gym was very very basic, with old failing equipment On checkout, I went to settle the excess bill as my company had paid (booked through a corporate travel agency), but the hotel denied this and compelled me to pay 1,000 euros even though I had the booking instructions to them telling them to charge the ******* virtual card. My colleagues stayed at the NH Balboa around 2 minutes’ walk away and I think that was slightly nicer. There was nothing massively wrong with this hotel, but other than the location it’s just “ok” - fine for a free days on a business trip, but I would be disappointed if I’d paid lots for it, or if it was a family visit.
Response from Property: Dear Guest, Thank you for leaving us this review and sharing your feedback about your stay in Nh Principe de Vergara hotel. It’s been a pleasure to host you and we would like to see you whenever you visit Madrid again. Kind regards, Rubén Pastor ( Guest Relations )
Guest User
Stayed in Mar 2023
Couples
4.0/5
Very Good
Posted on Mar 15, 2023
Spent two nights at the hotel. It was a short holiday trip which we enjoyed very much and our stay at the NH Madrid Principe de Vergara was an important part of it, as we felt very confortable as a whole. However it is a pity that in general hotels tend lately not to provide a proper restaurant service for guests as honestly found that the bar/cafeteria service, does not really fit with the 4 star cathegory of the hotel, even though service was good.
Response from Property: Dear Julio, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)