Boutique Urban Madrid Serrano
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1 night
1 room, 2 adults, 0 children
All properties in Madrid
Boutique Urban Madrid Serrano
Calle de Diego de León, 10, Salamanca, Madrid, Community Of Madrid 28006, Spain
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Amenities
Public parking
Wi-Fi in Public AreasFree
Front Desk with Limited Hours
English
Spanish
Alcohol-Free Property
Halal meals provided
No Smoking in Public Areas
All amenities
Property Description
Located in Madrid (Salamanca), this aparthotel is steps from Paseo de la Castellana and a 3-minute drive from Bernabéu Stadium. This aparthotel is 1.5 mi (2.5 km) from Gran Via and 1.9 mi (3.1 km) from Prado Museum.
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7.3/10
Location excellent all around the hotel
All 98 reviews
Surroundings
Metro: Núñez de Balboa
(580m)
Metro: Rubén Darío
(760m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
36
Superior Double Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Telephone
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Guest Reviews
7.3/10
98 reviews
Verified Reviews- Cleanliness7.2
- Amenities7.2
- Location7.5
- Service7.6
Average for similar properties in Madrid
AI Summary
Centrally located with easy access to transportation and services. Near US Embassy for safety and convenience. Friendly and attentive reception staff offering excellent service.
Francisco Vicente
August 17, 2024
This is a SCAM.
The people working here are absolutely there to take your money and treat you like you are simply *****.
I have visited more then 35 countries and stayed in many places, from expensive hotels to airbnb and hostels sharing rooms.
But this is way the worst place I even been.
To start the reception is open only until 23:00 if you happen to do your check in after that hour, even if is just 5 min later, you will have to pay a penalty of 50€ which is not stayed in the Terms and Conditions. You will have to pay a doggie guy coming in a car with his girlfriend the 50€ in cash or card BUT without getting any receipt.
After refusing to pay as I am Spanish and I was gonna call the Spanish police, he agreed to checking us in. Into a room that was with dirty towels and no air conditioner in the middle of August in Madrid!
Thanks to Trip.com we got moved to a better room, and Trip helped us on every moment of this nightmare of experience.
To end with this on the checkout the guy forced us to have him our details as his boss want to talk to us to pay the 50€, and now they are harassing us to pay.
Well… we are not only going to not pay but we are opening a formal case with the Spanish institutions as this is a SCAM and your personal security, money, GDPR could be in danger if you stay in this property.
Sulaiman
July 2, 2025
Location excellent all around the hotel
Wudimomoxiansheng
September 20, 2024
The room is relatively large and close to the subway and bus. It is very convenient to go to the Bernabeu to watch a game. It is not far to the city center, and the subway takes about 10 minutes. Good value for money
Original TextTranslation provided by Google
Guest User
January 25, 2025
I stayed for one night when I went to Madrid for business. The location is excellent and the facilities are simple. Don't ask for too much. Thanks
Original TextTranslation provided by Google
ANOUAR
November 9, 2023
Bad breakfast and the name of the hotel is not displayed at the entrance but the room is good
Original TextTranslation provided by Google
Guest User
September 25, 2023
There is no wireless network here. I can’t even connect to the Internet. It’s terrible. Please don’t stay. Thank you!
Original TextTranslation provided by Google
Maria Huang ZHS
April 14, 2023
Not a 24 hour front desk. There are no slippers or anything and no welcome water. The location is safe right next to the US Embassy. So it's in a good area. Is the price okay?
Original TextTranslation provided by Google
Guest User
July 5, 2023
We were in a room with too much noise! They were working all the time...
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Public parking
Additional charge
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Additional charge
Front desk services
Front Desk with Limited Hours
Languages spoken
English
Spanish
Food & drink
Alcohol-Free Property
Halal meals provided
Off-site
Public areas
No Smoking in Public Areas
Elevator
Cleaning services
Clothes Dryer
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–23:00
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 75
Phone:+34-915-633251
Located in Madrid (Salamanca), this aparthotel is steps from Paseo de la Castellana and a 3-minute drive from Bernabéu Stadium. This aparthotel is 1.5 mi (2.5 km) from Gran Via and 1.9 mi (3.1 km) from Prado Museum.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Madrid? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Make yourself comfortable in this apartment, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk and a microwave, and you can also request an iron/ironing board.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Madrid? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Make yourself comfortable in this apartment, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk and a microwave, and you can also request an iron/ironing board.
Frequently Asked Questions
What are the check-in and check-out times at Boutique Urban Madrid Serrano?
The check-in time at Boutique Urban Madrid Serrano is 14:00-23:00 and the check-out time is 12:00.What are the check-in and check-out times at Boutique Urban Madrid Serrano?
Are pets allowed at Boutique Urban Madrid Serrano?
Unfortunately, pets are not allowed at Boutique Urban Madrid Serrano.Are pets allowed at Boutique Urban Madrid Serrano?
Does Boutique Urban Madrid Serrano provide breakfast?
Yes, guests at Boutique Urban Madrid Serrano can enjoy breakfast during their stay. Breakfast option(s): Continental. Does Boutique Urban Madrid Serrano provide breakfast?
How much does it cost to stay at Boutique Urban Madrid Serrano?
Prices at Boutique Urban Madrid Serrano are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Boutique Urban Madrid Serrano?
Which airport is closest to Boutique Urban Madrid Serrano?
Madrid Barajas Airport is the closest airport to Boutique Urban Madrid Serrano, and it is about 12 mins from hotel by car (11.1 km).Which airport is closest to Boutique Urban Madrid Serrano?
What is the cancellation policy for Boutique Urban Madrid Serrano?
The cancellation policy for Boutique Urban Madrid Serrano varies depending on the type of room and booking conditions.What is the cancellation policy for Boutique Urban Madrid Serrano?
About This Property
| Nearest Airport | Adolfo Suárez Madrid-Barajas Airport |
|---|---|
| Distance to Airport | 15.21KM |
| Nearest Train Station | Recoletos |
| Distance to Train Station | 1.61KM |
| Nearest Metro Station | Núñez de Balboa |
| Distance to Metro Station | 0.58KM |
| Average Price From | EUR144 |
| Hotel Star Rating | 3 |