Aloft Madrid Gran Via Reviews

Good Service. Will comback soon! Thank you and see you next time!

Nice nice

Good location. Nice staff and great service. Room is basic but good value

Nice location at Madrid center. Reception is at 3rd floor

Arriving at the hotel is a bit strange because the reception is on the 3rd floor and therefore when you arrive there is no one to greet you. We arrived earlier and the room was already ready (which is always appreciated). Reception girls very friendly. The complete and varied breakfast buffet. The unbeatable location. The room is spacious and comfortable, although the curtains do not block the light and the windows do not completely block the noise. There was a fridge but nothing inside. I would have appreciated having some option to not have to leave the room. Fair amenities but a fantastic shower (temperature, power and closing of the screen). As a curiosity in the breakfast area there are two game machines that used to be in the recreation rooms. Among all the games there is Pacman!!

It's a good hotel. The location is right next to Gran Vía. It's very convenient to go everywhere. The subway station is close to Callao. There are all kinds of business districts and eating places nearby.

The sound insulation effect of the room is too poor Environment: The location is really good, very convenient to go out, in the city center! Service: The service did not feel like it was a brand affiliated to Marriott, and the employees only had the attitude of "getting the job done"!

The location of the hotel is very good, just next to Gran Via, you can go shopping when you go out. In addition, it is very convenient to travel, the subway station is at the door, the sightseeing bus platform is not far away, and there are several food streets around. The hotel service staff is also warm and thoughtful. It is worth mentioning that there are many Chinese restaurants in the surrounding area, as well as coco milk tea.

On the morning of 6.28, a stranger swiped his card to open the door of my room. He responded to the front desk and said that he would watch the surveillance and give me an answer. There is no feedback yet.

The room is comfortable and the bed is very comfortable

The location is very good and convenient.

Very satisfied with the service

thank you all good