Ibis Budget Madrid Vallecas

It's okay, it's okay

Clean facilities and perfect conditions

Buen hotel

The claustrophobic room, it seems that they have divided the room into two rooms and they have placed the bathroom too close to the bed. I couldn't stay two nights in a row. It seems that you are in a cellar. The people at the reception are friendly and the cleanliness acceptable .

Lousy rooms. No heating. Problems at breakfast due to limited space, small quantity and large influx of people. There are no closets in the room, they are not properly isolated from outside noise and overlook a gas station or an avenue.

Difficult to get to because the metro line is closed, it takes an hour and a half by public transport to the center of Madrid. I arrived and the television didn't work, they didn't do anything with the excuse that it had rained, surreal. I live in a third world country and I had never heard an excuse of that nature, not even in the worst hotels, in short, I thought that by staying at a chain hotel I would have a guarantee of good service.

Comfortable, clean and quiet hotel. Reasonable price, friendly staff and super willing to help you with whatever you need. Hotel open 24 hours a day, with 24-hour snack service in case you are hungry at any time of the day, there are also a couple of restaurants nearby that you can walk to, they have a vending machine, a buffet breakfast that is great for €7 you have variety and you can eat whatever you want. They have underground parking for €7 a day and an area available to park on the street for free if you want too.

The worst experience in hotels for more than 20 years. When making the reservation, the characteristics of the room are not explained well, we were confident that our room would have at least a hair dryer, a clothes iron and that at least the room would be cleaner, well no, our surprise upon entering was that the room was full of moisture on the walls, the floor was dirty, the shower was moldy and the bathroom was tiny, because you couldn't even sit in the toilet since it is so small that you hit your head on the door, the walls are of paper, every time a neighbor sat or lay down on the bed in his room, it seemed like they were going to go through the wall. The parking is expensive €7/day, and also small, now I understand why the entire entrance and exit ramp is marked by rubbing from cars. For a hotel chain managed by the sheikhs of Paris Saint-Germain, we expected more glamour. In short, a bad experience, we will not book in this type of hotel chains again.

We reserved a room and left it paid. In the comments we reported the time we would arrive (we arrived 17 minutes earlier than planned). Once there they excused themselves saying that due to a failure between shifts, they had given our room to other people. They sent us to the 4th floor to solve the problem but... The room reeked of tobacco and we made it clear that we are smoke-free. The smell of the shampoo and gel smells like a dandy baron who throws things away. The duvets were not very warm. On the website it says parking included and once there they tell you that it is 7 euros. Touch your balls! Absolute disaster. Of pity. You will not see us in another ibis in your life.