Far Home Gran Vía

The room is big and comfortable. The kettle is a bit dirty. Overall is good.

Staff and location were OK; however, we needed to sleep with earplugs for the 5 nights we were there. Drunks in the street from 2 - 6 AM, yelling and making noise. There are double pane windows on the room; however, they do nothing to reduce street noise. Most were speaking English, some yelling about Texas. Room had listed amenities; but the flooring is coming apart and uneven, possibly a trip hazard. The bidet is ACTUALLY only 3" from the toilet, no way to sit squarely on the toilet. They used a misleading image for the Family Studio bathroom on their web site. Also the faucet for the shower stuck out about 8" into 24"x24" shower enclosure.

So booked the basic room. No issues with it being basic. However having said this I was not away I would have no window! The bed was so hard too. I had some friends staying who had suites they had a super soft bed with duvet. I had a sheet. Only one power outlet. The room I had was next to the washing machines so could hear them constantly. There basic and there too basic.

Need to change the bed mattress

The property was great with location and cost for three of us who are young travelers without a lot of money. We were hoping to be able to do more cooking in the hostel however there is no stove. Other than that it had exactly what was needed

Can't say enough good things about this property! Right off the Gran Via (a main thoroughfare in the center of Madrid), convenient to the Metro and buses, restaurants, shopping, and major sites of interest. It is not a fancy place but had everything we needed and great WiFi for the little bit of time we actually spent in the room. But mostly, I can't say enough good things about the people who worked there at reception, Andrea and Adrian! Their willingness to help with information, directions, and their command of English was so helpful to these Americans whose command of Spanish is sorely lacking! Multiple times Andrea's help and information really helped us out but without her kind help and attention to detail, we would not have been able to so seamlessly navigate the Covid testing we needed to do before entry into the US. Adrian helped us with the train schedules and station locations we needed for some day trips we had planned and both absolutely took care to explain everything we needed to know. This is not a fancy place, but safe, clean, comfortable beds and a unique and reasonable set up to stay right in the thick of things! And a washer and dryer to use from 6-10 PM and they provide the detergent (10 Euros to use-well worth it for these carry-on only travelers!) We and our friends had suites with a small kitchen and king size bed. Highly recommend!

Excellent service!