Catalonia Plaza Mayor Reviews
Catalonia Plaza Mayor
C. de Atocha, 36, Madrid, Community Of Madrid, 28012, SpainView Hotel Details
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Catalonia Plaza Mayor Guest Reviews
4.6/5
Great
112 review
Verified reviewsLocation4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(112)
Positive reviews(26)
Reviews with photos/video(12)
Awesome stay(10)
Great service(8)
Clean and tidy(7)
Awesome rooms(7)
Close to scenic area(5)
Convenient location(5)
Negative reviews(1)
Guest User
Double room
Stayed in Jul 2024
Couples
11 review
Outstanding
Posted on Jul 4, 2024
The location of the hotel is convenient . The room is clean and in good condition, the basin of bathroom is big. The price is favorable with such facilities.
Response from Property: Dear guest,Thank you for sharing your experience at Catalonia Plaza Mayor Hotel. We are happy to know that you enjoyed your stay with us. Comments like yours is our best reward to our daily work. Hope we can welcome you back in a near future. Yours faithfully,Catalonia Plaza Mayor
Guest User
Double room
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on May 21, 2024
Great location, friendly service, clean room and big washroom. Had a goof time staying one night.
Response from Property: Dear Guest User, Thank you for sharing your experience at our hotel. We are glad to know that you enjoyed your stay with us! Comments like yours help us to improve and grow day by day. Hope we can welcome you back in a near future! Yours faithfully, Catalonia Plaza Mayor
Guest User
Double room
Stayed in Aug 2023
Solo travelers
1 review
Very Good
Posted on Aug 19, 2023
Amazing location that is perfect walking distance to most tourist attractions in Madrid.
Response from Property: Dear guest,First of all we would like to thank you for taking your time in writing your comment.We are glad to know that you enjoyed your stay with us.Your opinion is very important for us and we take note of it to keep improving.Looking forward to seeing you soon again.Kind regards,Catalonia Plaza Mayor
Jade
Double room
Stayed in Dec 2023
Solo travelers
4 review
Outstanding
Posted on Dec 8, 2023
The customer service is simply great. *********** advertised an City view room and I paid for a city view but Booking instead sent them a reservation for a regular room. They immediately changed my room and promised to follow up with Booking on the mishap. It was a smooth experience with a quick solution. The location is great and in the middle of all the action and you can really feel like a local. The staff were friendly and the room was clean. Definitely amazing here again.
Response from Property: Dear Jade, Delighted by your nice words, thank you so much for sharing!! Super glad to know your stay was excellent, due to the location & staff who made you feel very welcomed, this is what Catalonia Plaza Mayor Hotel is all about.We would love to see you back soon to keep enjoying!My best regards,Catalonia Plaza Mayor
Guest User
Double room
Stayed in Sep 2024
Travel with friends
3 review
Outstanding
Posted on Oct 3, 2024
Very impressed, good service attitude, delicious breakfast, convenient travel, clean and tidy room, will recommend to friends, and will stay again next time if there is a chance
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for your fantastic review! We are glad to know that you had a nice stay and that you are thinking about coming back. Comments like yours is the best reward to our daily work.We are looking forward to seeing you soon. Yours faithfully, Catalonia Plaza Mayor
Huabuluantan
Double room
Stayed in Sep 2024
Travel with friends
42 review
Outstanding
Posted on Oct 1, 2024
The location is excellent, and the palace, park, museum, and train station are all within a 15-minute walk. The breakfast is very rich and can basically satisfy Chinese stomachs.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for your lovely review! We are glad to know that our location was convenient for you. We hope we can welcome you back in your next visit to Madrid. Our best regards, Catalonia Plaza Mayor
Guest User
Double room
Stayed in Jul 2024
Business travelers
4 review
Posted on Jul 23, 2024
The hotel room is very new, very quiet, and the location is very good, but the TV can only be projected on the first night, and it was broken for the next two days. I went to the front desk but it didn't fix it.
Original TextTranslated by Google
Response from Property: Dear Guest, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours.We wish you can give us a new chance to welcome you best! Best regards
Mr.Cash
Double room
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jun 23, 2024
Very clean, very close to any attractions, very convenient to walk. Standing on the balcony at sunset you can enjoy a very comfortable view. We are very satisfied with the overall environment and it is very safe.
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Response from Property: Dear Mr. Cash, Thank you for sharing your experience at our hotel. We are glad to know that you enjoyed your stay with us! Comments like yours help us to improve and grow day by day. Hope we can welcome you back in a near future! Yours faithfully, Catalonia Plaza Mayor
Guest User
Double room
Stayed in Apr 2024
Travel with friends
6 review
Outstanding
Posted on May 15, 2024
The room was great. We booked a double room. The hotel was very clean and soundproof. It was also close to nearby attractions. There was a mini balcony with a view of the street. There was a convenience store not far downstairs.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for sharing your experience at Catalonia Plaza Mayor Hotel. We are happy to know that you enjoyed your stay with us. Comments like yours is our best reward to our daily work. Hope we can welcome you back in a near future. Yours faithfully,Catalonia Plaza Mayor
Anonymous User
Double room
Stayed in Aug 2024
Travel with friends
4 review
Outstanding
Posted on Aug 22, 2024
Because I caught an early flight and was very sleepy, the front desk saw it and arranged a room for me in advance. The service was really good. The room was very clean. The price was right. It was close to the attractions and there were shops around.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your experience at Catalonia Plaza Mayor Hotel. We are happy to know that you enjoyed your stay with us. Comments like yours is our best reward to our daily work. Hope we can welcome you back in a near future. Yours faithfully,Catalonia Plaza Mayor
Anonymous User
Double room
Stayed in Dec 2023
Couples
35 review
Very Good
Posted on Dec 30, 2023
Overall it's pretty good. The location is very good and close to everything. However, the facilities are really useless. The gym is very small and there are not many service staff. But it is indeed convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for sharing your stay experience at Catalonia Plaza Mayor. We're glad to hear you enjoyed your stay with us.
Hope we can welcome you back in the near future.
Sincerely,
Plaza Mayor of Catalonia
Guest User
Exterior Room
Stayed in Jun 2024
Couples
8 review
Outstanding
Posted on Jun 22, 2024
The location is very good, you can walk to most attractions. Although the room is not big, the layout is quite reasonable. A bottle of water is delivered every day. The hotel bar has a large TV where you can watch the European Cup.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for sharing your experience at our hotel. We are glad to know that you enjoyed your stay with us! Comments like yours help us to improve and grow day by day. Hope we can welcome you back in a near future! Yours faithfully, Catalonia Plaza Mayor
딪융
Double room
Stayed in Oct 2023
Travel with friends
11 review
Amazing
Posted on Nov 12, 2023
So good! The location is good and the terrace is pretty, but the tap water in the bathroom seems a little dirty and the dryer breaks a bit often, but everything else makes up for it!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for taking the time to share your experience!We are glad to know that you have enjoyed your stay with us, thanks to our great location!. We really appreciate your comments, and we do take them into account in order to keep improvingWe hope to see you soon again.Kind regards,Catalonia Plaza Mayor
TSdasheng
Superior Room Non smoking
Stayed in Oct 2023
Business travelers
52 review
Outstanding
Posted on Oct 23, 2023
This hotel is great, it's so cool. It's such a comfortable hotel in the city. The bed is so comfortable. It's great. The breakfast is so rich, with so many choices, including Spanish churros (very similar to Chinese churros). The soundproofing is excellent. The bathroom is very warm and has a lot of water. The location is great and very convenient. There are shopping and restaurants everywhere, which is great.
Original TextTranslated by Google
Response from Property: Dear TSdasheng,Thank you very much for your kind comment. It is a pleasure for us to get this feedback and it motivates us to keep offering the best service.The guest´s satisfaction is our goal and we achieve it through our professional staff and quality.You will be very welcome to come back again.Kind regards and thank you!Catalonia Plaza Mayor
Luguokankan
Double room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on Apr 17, 2024
The facilities are very new, and a bottle of water is delivered every day. Here are the highlights
1 The TV can directly project the screen from the phone, which I like very much
2 The bathroom has a drying device, and the underwear and socks are dry the next day
3 The location is good. I walked for three days and never took the subway. There are two large supermarkets nearby, so you can find everything you want
4 The room is well soundproofed and I slept very well
5 The service staff is very enthusiastic
In short, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear Luguoanakn, Thank you very much for your kind comment. It is a pleasure for us to get this feedback and it motivates us to keep offering the best service.The guest´s satisfaction is our goal and we achieve it through our professional staff and quality.You will be very welcome to come back again.Kind regards and thank you!Catalonia Plaza Mayor