AC Hotel Cuzco Reviews

Hotel in the Paseo de la Castellana area, with easy access to the center by metro (Cuzco), 1 minute from the hotel. The facilities are totally up to date and the staff is super attentive. Spacious and comfortable rooms.

Das Hotel hat eine sehr gute Lage und in der Nähe ist auch die U-Bahn. Für die 3 Wochen hatten wir etwas zu wenig für unsere Kleidung.

Impeccable

酒店很乾凈，步行大概10分鐘可以到達球場，酒店沒有拖鞋，需要自己帶

房間可以，位置可以。酒店沒有其他配套設施

商業區的理想位置。

Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.

Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.

I got a room with a connection door, means I heard every single word of my neighbors in the night! Unacceptable for a 200€ room!

My experience is a little biosed, because on one side I really liked the place, but on the other I didn't seep. Hotel condition was okay, it was clean, friendly staff, gym was nice, fast elevators, the breakfast nice, restaurant with very good food and selection of drinks, the area nice, very easy access to taxi, shops and restaurant. But a hotel at this class shouldn't have problems with e.g water pressure, so it drops when other rooms turns on their water, stains/spots on the couch and a bed, which I found was impossible to sleep in, as it was extremely hard - and it moved around on the floor at the slighsts movement. Never had such experience in a hotel - so I don't know if it was me or the bed, but for 3 days I didn't sleep well. Will I visit again - not likely - perhaps another room with a better bed.

Really good ubication, really close to the stadium and you can find a lot of places to eat or drink, also the restaurant from the hotel was really good, the service in general,

The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.

There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.

Very nice hotel in good location at great price.