Best Western Premier® Hotels in Madison

We had a wonderful stay with great service and attention to detail. The reservation staff went above an beyond to make sure our needs were met. We loved the lake view and beautiful hotel amenities. I wish we would have known more about the available spa services earlier, so we could have taken advantage of them.

I recently came back to stay 3 nights at my favorite Doubletree in Downtown Madison after being away for 4 years. I was greeted by 2 lovely ladies at the front desk and when I arrived in my upgraded suite, there was the most thoughtful, handwritten card from Sophie, explaining that my husband indicated I was in town for a class at UW so she wished me well and included a study snack gift bag. Then, as if that wasn't wonderful enough, the next morning I was greeted by Liz Christianson, when I went down for breakfast. I instantly remembered Liz from my last visit back in 2018 when I was in town for a very different reason. My beloved mom was recovering from brain surgery after a Stage 4 lung cancer diagnosis in IL (we had switched her care from IL to UW). I was with my elderly father and Liz (& Meg, who worked there at the time) were so kind and so compassionate to us - I never forgot them. I was absolutely thrilled to see Liz and after I refreshed her memory, she completely remembered me and immediately asked about my father. It was literally like coming back home and visiting with a good friend. Doubletree Downtown Madison is like no other Doubletree in the US. It has the Midwestern values mixed with the awesome Madison vibe that is unlike anywhere else. Thank you for your kindness and thank you for being such a wonderful company that retains talented, special, fantastic people who make people like me excited to come back again and again.

We had a great stay at the Madison Hampton Inn Downtown over Thanksgiving weekend. We appreciated the spacious lobby for gathering with friends, the free breakfast, and the adjoining Bassett Street Brunch club. The rooms are huge—plenty of room for the family and all our stuff. Conveniently located in the heart of the Madison campus. Our favorite hotel in downtown Madison.

I recently attended a conference held at the Madison Concourse Hotel & Governor's Club and stayed three nights at the property. Shuttle bus driver Brian picked my co-worker and me up at the airport and was so kind and friendly! His recommendations for great food and sights in Madison were spot on and much appreciated. We received a warm welcome when we arrived and enjoyed a wonderful soup/salad bar/dessert lunch at CIRC. My room was clean and spacious. I loved the walk-in shower and makeup vanity space with chair in the bathroom, which was clean and stocked with plenty of towels. My favorite part of my stay was the comfortable bed and bedding, especially those wonderful pillows! I haven't slept that well in ages. The hotel is conveniently located to the Square with plenty of restaurants and entertainment within walking distance, making it a perfect conference site. I highly recommend the Madison Concourse Hotel & Governor's Club and hope to return soon with my family for vacation!

Good nearly capital and food

From booking the room through the hospital, to receiving confirmation, checking in, and my experience over 3 nights (not consecutive) The breakfast was awesome. Room very comfortable and well maintained. Quiet and private. Breakfast was OUTSTANDING, and shuttle service was such a plus and so appreciated! Great staff, Excellent Reataurant and Staff. Will be back!

My Stay at the AC was just fantastic! Great views from my room on the 7th floor great location and the service was amazing. Nat at the front desk was friendly and accommodating on check in. Matt the valet was also quick and efficient to pull up my car and was very helpful with my bags. Recommend the stay for sure!

The hotel is old and has been partially renovated. The bathroom is a bit small. The breakfast is basically the same every day. The lounge has a rich selection of drinks. There is a small bar in the lobby, which is very lively at night.

Good location, close to the school, 10 minutes walk to the Conservatory of Music. Also close to the city center and airport bus. Very welcoming front desk. Clean and sanitary, with gym and garage.