Toyoko Inn Tokyo Machida-eki Odakyu-sen Higashi-guchi

After arriving at the hotel, I checked in at the self-service machine according to the instructions, and the passport scanning failed many times. Because the system could not recognize it, I asked for help from the three female staff at the front desk, hoping to handle it manually. However, they had no expression on their faces throughout the whole process, and responded coldly that "it can only be handled by the machine", and even ignored my repeated requests for help. At the same time, the ********* compatriots next to me also encountered the same problem, but the front desk took the initiative to come forward and guide enthusiastically, and communicated patiently throughout the process, which formed a sharp contrast. After nearly half an hour of tossing alone in the cold, I was finally able to check in. No one provided any assistance or apology throughout the process, as if Chinese guests did not deserve basic services. They want to earn Chinese money, but trample on dignity with an arrogant attitude. This double-standard service completely ruins the goodwill. This experience refreshed the lower limit of my understanding of the Japanese service industry, and I would never recommend any Chinese tourists to stay!

The hotel is in a good location, very close to Machida Station. The room is not big, and there is no place for two suitcases to open completely, but the facilities are complete and smooth. This series of hotels has also been seen in other cities, and it seems to be similar to the Hanting in China. The front desk reception and breakfast service staff are very enthusiastic, and the breakfast is complete. We stayed for three nights and the breakfast every day was different, which is very in line with the Chinese taste. It’s just that Japanese breakfast can be rice + vegetables, and it seems that they don’t have the concept of breakfast like us. Judging from the dining situation, most of the people staying in the hotel are Japanese, mostly business trips and young students. Check-in is only available at 4pm. The surrounding business is also very prosperous. There is MUJI on the 6th floor of Machida Station, and there are many convenience stores on this street of the hotel. In addition, there is a Seriya Park and Machida Print Museum to the right of the hotel gate.

It seems that soon it will be standard for guests to bring their own toothbrushes. Breakfast is free, which was nice. My shoes got wet in the rain, so I asked for a newspaper to dry them, and they quickly provided one for me.

It's located very close to Odakyu Machida Station, so transportation is very convenient. There are also restaurants nearby, so you won't have any trouble finding something to eat. Breakfast is also buffet style, so you can choose what you want to eat, which is very satisfying.