Baba lá
March 5, 2025
We expected a true five-star experience, but this hotel barely reaches a 3.5 or 4-star level in terms of service and facilities.
We requested a high-floor, non-smoking room and were even upgraded to a suite. However, the hallways and air conditioning carried a strong cigarette smell. Unfortunately, this seems to be a recurring issue in hotels with frequent Chinese guests.
Breakfast was another major letdown. If you book a room with breakfast included through Trip, you’ll be dining at The Market Bistro, but don’t expect a buffet. Instead, you get a limited choice between a Western or Chinese set menu. For a supposed five-star hotel, the quality is extremely poor—terrible coffee, packaged toast, greasy and fried food, and no fresh fruit or natural juice. The “pastry selection” consists of one processed croissant, two slices of toast, and a Danish.
The hotel is also overcrowded, with the reception and rooms located far apart, requiring long walks each time you go back and forth.
For just 300 - 400 Mops more, you could stay at The St. Regis or another luxury hotel (low season) that offers far better value for money. Don’t be misled by Trip reviews—this hotel does not live up to the five-star rating it claims.