Teacherbiz
July 5, 2025
The bathroom needs an upgrade, the bath tub is a bit shallow, the shower only in one place, no hose, no bidet. They got a TV, fridge, built in hair dryer but no iron for clothes The view is great from our window only if the windows were clean. Communication and service needs to be improved. We earlier communicated an early check in as we were traveling from Tokyo to Hongkong then to Macau, so we were so tired and wanted to freshen up and rest before exploring. However, they were strict with the 2pm check in but they stored our luggage while we dragged our sleepy and tired bodies in the hot and humid tourist spots. The security guards on both shifts were friendly and accommodating. The receptionists need to improve their tone when speaking and should be familiar with all the services offered by the hotel(dining options for example). Pillows were not great and gave me back and neck aches. The cleaners were great,housekeeping done daily and fresh towels and toiletries were supplied throughout the 3 night stay. It is still a bit of a walk from all the bus stops servicing major tourist spots. There is a free shuttle service to the outer harbor, not sure if they also take you to the airport.