Conrad Macao

It’s our family trip with granny and grandchildren. My brother’s family is living aboard and granny hasn’t meet her in law and grand daughter for 2 years. My brother’s family came back this summer where my in law birthday was in July while brother and his daughter are having theirs in September. Having told Conrad and requested if anything can be arranged to give them a little surprise. Conrad was nice enough to offer us 2 little cakes for celebration. The staff at reception during our check in was very thoughtful and not to say about it when she saw my bro was beside me at the counter and only asked me when I wanted the cake to be delivered when my bro was away to collect luggages!!! We stayed there for 2 nights. The kids were hoping to swim at the swimming pool with Big Ben all along. However it’s rainstorm signal on the second day and the kids were disappointed. Fortunately the staff in gym rooms showed us around and let us know there are jacuzzi in the changing rooms. We finally went to enjoy it on the 2nd day. We were blessed that the weather on the day we checked out was good and we could do some swimming in the morning before checking out. We love to swim in the pool with lovely view and Big Ben our back. The bad thing is the water was quite dirty with dead insects and leafs floating there. After all, I would say Conrad Macau is good, with nice staff and professional service. Would definitely recommend it to my friends.

It's so good to stay at Conrad Macao. I love the location and everything's around there. I got everything in one place. Restaurants are nice. The room is perfectly cleanned and nice room service. The view is stunning.

Room is big but just a bit too old fashioned. The bear gift is cute tho. The front deak is friendly to fulfill our request of high floor room.

My recent stay at Conrad Macao was nothing short of pure excellence. From the warm welcome and thoughtful surprises to the impeccable service and attention to detail, every moment exceeded our expectations. The splendorous view from our room was truly breathtaking and added an unforgettable touch to our anniversary celebration. The receptionists were beyond polite—gracious, attentive, and consistently warm throughout our stay. The entire team went above and beyond to make our visit memorable, and we couldn’t be more grateful.

Grand hotel! We checked in earlier in the morning and the reception offered to store our luggage. Concierge was helpful and patient in giving us directions. He even offered to exchange small notes and coins so that we could take the public buses. Thumbs up!

A warm welcome from the management of the Conrad Hotel with a complimentary chocolate cake. The hotel is well located at the Cotai ***** and the surrounding areas are great. However, there is no plug from the the hair-dryer at the bathroom.