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5 star

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Breakfast

Waldo Hotel Macao
4/52039 Reviews

Waldo Hotel Macao

Macau|0.49km from Chapel of Our Lady of Guia
Was an absolute bargain to secure the suite at such a great price! The toilet, bed, pillows, blankets, bed as well as pillow covers were all clean and tidy without odour which is extremely important for a good night of relaxing rest! However, the fabric of the sofas and chairs was the one found in public transport, i.e. buses in London and in Hong Kong and its extremely old and dirty with patches and stains. I was somehow put off and do not dare to sit on them. The hotel should really replace those old furniture or replace the fabric so that the hygiene and cleanliness standard is even all across. At the moment, cleanliness of the toilet and bed as compared to the furniture and sofas is too much of a contrast... Late check out was granted which was deeply appreciated from my end as I normally check in at 6am and only have a couple hour of sleep :) On the downside, the manager at the reception should really improve his attitude towards hotel guest, as I found it very blunt and unwelcoming. Keeping a hotel key card as remembrance of my stay with the hotel is my habit. Normally, most hotels would not mind giving out one or sell it to the hotel guest at discounted price as souvenir, and at worst, the hotel guest would have to purchase the card at full price as a lost card to fulfill such purpose. All the manager then have to do is to tap the card against a machine to demagnetize or to let the chip within the card to make it not function. However, the manager denied my request repeatedly and made the security issue of the card such a fuss that there is no way that he could let guest keep the key card, be it for free or at a price. I then asked him whether I could report one of the cards as ”lost” and I would happily pay the price in full to keep it, as the outcome would be the same as purchasing one from the hotel. He bluntly said ”NO” in a relatively loud tone as the cards were not lost and that there were CCTV everywhere even though the result would be the same as a lost card. He also made the process in demagnetizing the card or make the chip within the card not working sounded as if its very complicated or like rocket science. He actually lied, as I sat at the lobby for a little longer as more guests checked out, he just asked his staff to tap the cards to make them not function... This is the only hotel that I have not been able to get a key card as remembrance with all hotel stays I had around the world and I am not happy at all with this morning shift male manager...

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Top rated hotels in Macau

Searching for hotels near Chapel of Our Lady of Guia? Compare room rates and reviews to find your ideal stay.
Towns Well Motel
4.1/5756 Reviews
im a little bit disappointed because they didnt provide extra pillow we request when we call to the costumer service rep. rhey dont understand english.
Hotel Guia
4.5/51405 Reviews
We love the view face to Shang San mountain that we are not expecting it is so beautiful and feeling refresh after wake up at the morning or a long day walk…we also bought 4 boxes of cheese nut cookie for discount…for sure we will come again next time and recommend to our friends 👍👍👍
Hotel Beverly Plaza
4.5/56208 Reviews
Good location next to Lisboa hotel. Transportation around the area is convenient and there are plenty of shops eateries nearby. The famous Lisboa bend is also just a few minutes away. Front desk staff were very helpful and willing to keep my luggage temporarily even after check out. Clean spacious room good for sleep with sufficient amenities. The hotel has some nicely themed rooms which I should try out on my next visit.
Emperor Hotel
4.3/56635 Reviews
Overall the hotel was not bad, we were assigned a beautiful western style room. There are bus stops near the hotel so it was easy to go to places. The hotel is also closed to some tourist attraction places. The downside is that some furnitures in the room were visibly old and scratched. The inside of the drawers were not particularly clean, but it was usable. Also while we were waiting for our table in the hotel restaurant, a huge cockroach literally crawled in front of us… luckily the staff saw it and killed it immediately.
China Dragon Hotel
4.5/51220 Reviews
The location of the hotel is very good and it is very close to many interesting points. The room was bright, clean, tidy and the bed comfortable. The staff is kind. The breakfast doesn't have many choices, they could include something European Breakfast, it would be great
Hotel Royal
4.4/53941 Reviews
We stayed in the Royal Hotel for 2 days (1 night). We have booked 2 rooms for 2 families respectively taking case of 2 elderly aged 90 and 87. Before we checked in, i emailed to the hotel asking questions regarding pick-up service as well as taxi calling information because the 2 elderly reply on wheelchairs. Mr. Gary Kee, the Guest Relations Manager had kindly replied my enquiries patiently, provided useful information, and catered for my special request for arranging 2 rooms on the same floor. For us as travellers to a place where we do not know much, I felt so warmhearted for having a person who helps ease some concerns at least. Overall, we were satisfied with the room facilities, staff manner. Location wise, we specifically chose Royal Hotel because it is close to where our relatives live. We enjoyed the food at the nearly food shops. Though it rained during these 2 days, we felt so grateful for having completed the trip without any unexpected problems

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