Zenden Hotel Maastricht

We booked two rooms and were quite satisfied with our stay. Although one room didn’t have air conditioning, a fan was provided, which made it manageable. The hotel’s location near the city center was very convenient and made it easy for us to explore and travel around the city. Overall, a comfortable and pleasant experience.

Hi Loved our break in Maaestricht and of our highlight was Andre’ concert. However felt it was important to feed back our disappointment of quality of rooms and our stay. First of all fridge was not in working order for 3 days, no gesture of offering bottles of cooled water as temperature was so hot. On asking (day2 if we could put water in one of fridges in foyer we were told okay but not normal procedure) Cleanliness of room very poor. Area between two sinks was not cleaned for the 4 days we were there as toothpaste marks were not removed. Also black small table was not cleaned as still sticky day we left. Drinking glasses also were not cleaned whole break and shower head dirty. Very poor for the cost we were charged for hotel. We have stayed in much grander hotel's for much cheaper. Only positive note was staff on reception were lovely and very helpful. Thank you Albara and Joyce. We did love Maastricht as beautiful city but sadly let down by the standard of Zenden Hotel.