Kruisherenhotel Maastricht - Oostwegel Collection, Member of Design Hotels

This place is absolutely amazing!! We really enjoyed our stay here. The staff was extremely friendly and helpful. It is such a beautiful place!! The beds were very comfortable and we got a great night's sleep. It's only a few blocks from everything. We will definitely stay there again!!

Let's start why we give only 4 points in this review:When booking a valetparking service for 45 euro a day,knowing that the reception staff can see on their camera who is arriving in front of the hotel,I expect somebody coming out and helping us for the luggage.It's a 5 star hotel and this is not the usual Marriott service. We reserved lunch at Spencer's but they serve you in the lobby next to the reception. No service for lunch upstairs in the main restaurant.They should prevent guests about this. No sink in the toilet of the Kruisherensuite..... The positive aspects: Stunning overall design an clean.Perfect service once you enter the lobby.Staff very kind and professional.Breakfast Buffet as well as dinner at Spencer's perfect. Amazing innercourt with openair bar. We got the Kruisherensuite that is the biggest of the hotel.Topdesign with double sinks free standing bathtube and italian double shower.Beds Kingsize.Minibar NOT complimentary.A NO GO for this type of accommodation.One bottle of still water per day.Unfortunately the separate Toilet has no sink. We recommand this hotel nevertheless hoping that somebody will be there next time to help with the luggage on arrival

Kruisheren hotel is a very nice hotel in a very central place in Maastricht. It is based in a beautifully renovated monastery. It has great rooms, it's clean, nice staff, and great breakfast and dinner! From the hotel it is easy to walk to the various places in the city centre

Extremely friendly staff. Building is magnificent. We stayed in the largest suite which was breath taking

Gorgeous hotel, amazing service. You get a welcome drink (bubbly) at check in. The staff is always super helpful and friendly. Each room is modern and unique is this old beautiful church. I've stayed here every time that I've been in Maastricht, close to the town center and walking distance to all the shops and restaurants.

The hotel is very nice, very stylish and modern with beautiful decoration. It is interesting to see how the architects created a hotel in the beautiful building. The stay however was not nice. Booked a (very pricey) junior suite, especially for the second night the sleep quality was very poor. First, the room was street side, and did not have real curtains but only roller blinds that let light through on both sides. There was a street light just in front of our window so it was not dark at all. Second, there was a lot of noice both from traffic in the street as well as in the corridor, all night long. The rooms are not well insulated. Third, it was very hot in the room (contrary to the corridor) and the old airco system made a horrible lot of noise. The only answer of the reception staff was that they would write a note in the system so that I would get a more quiet room next time. As if there would be a next time after spending 1.000 EUR on such an experience! The room was nicely designed though, but was not worth the money. Breakfast was nice, served in the restaurant in the church. The choice at the buffet was okay, you can order freshly made eggs as well as some extras such as pancakes that are charged extra. However, also here not a very pleasant experience with staff being busy without doing anything and continuously moving around tables and chairs during the whole breakfast. All in all, a bad experience, not to be repeated. I can not recommend this hotel as price/quality ratio is just not right.

Property & art was beautiful. Room required steep stair climb, was hot/couldn’t be cooled, & only window in the room was in the bathroom.

We had a wonderful stay at the hotel to celebrate my birthday. The hotel is beautiful, both inside and out, creating a stunning atmosphere for our celebration. The dinner was delightful, but it was truly the quality of the staff that impressed us the most. Everyone was lovely and friendly, with a special mention of Raf, who took exceptional care of us during dinner. He made us feel at home and clearly has a promising future in the hospitality industry. To the management of the Oostwegel Collection: Raf is a gem worth treasuring.