Wanda Realm Ma'anshan

A thermos was lost in the room. It took me more than ten days to remember. They discovered it early during their ward rounds and never called me! The thermos is from Thermos. Worth a thousand dollars! Today I remembered to call them and I said I would pick it up in a while. They only kept it for one month and had to mail it to me via SF Express. If only you had called me sooner. I'm still in Ma'anshan. So I went to get it!

I can only say that it is as bad as it is. I will give a warning to those who are about to move in at the following points: 1) Poor service attitude: When you checked in, you must tell me that you will issue an invoice when you check out. When you checked out, the front desk looked at me and asked what else you wanted to do. I said invoice? Then the front desk continued to chat with the colleague next to him about how busy he was after he left. He completely ignored me and rushed to leave. After a follow-up urging, he took an open invoice without an envelope or a bill, and gave it directly to me. I didn't even say sorry in the end. 2) The room was dirty: When I checked in, I was told that the room was still being cleaned and that I needed to check in after four o'clock. When I entered the room, the table was full of dust and there were other people's hair on the floor. 3) Poor phone service: During my stay, I saw an HDMI hole on the wall and wanted to plug it in to watch a photo album, but no matter how I tried, I couldn't get it to work. I called for information. Before I even finished speaking, I just said that it doesn't work and we don't support it. Then I said it was all holes, so it should be OK, and then I said let me help you take a look. Then an unprofessional technician came to see it, but when I turned on the TV, it was filled with dust and filled the room, which was very uncomfortable. 4) The cleaning aunt is very noisy in the morning: before nine o'clock, she goes outside and chats loudly, which fundamentally affects sleep. 5) Delivering takeout to the room: When I ordered takeout, I called the front desk to help bring the takeout to the room. The front desk said it was impossible, so I went down to get it myself. I watched other front desks help other tenants get takeout in the same elevator as me.

房間地理位置很好，就在馬鞍山市中心，大廳特別豪華，挑高很有氣勢。本人是第一次來馬鞍山玩，看五星級的價格都比南京便宜很多，沒想到各種標準是一樣的，酒店大廳香香的，房間也是老五星標準。早上去吃早飯還有現做的特色大肉麪，味道很擺。中午想去遊個泳申請了延遲退房，前台也很愉快的答應了，在這裏要點名表揚一下小吳的貼心。總體來説是一次很不錯的旅遊度假體驗，下次有機會還會來。