Top rated hotels in Lyon

Mama Shelter Lyon
4.2/542 Reviews
7th arr. Gerland
This hotel has a funky fun bar with friendly staff. It has a restaurant with excellent food and a great breakfast, especially the juicer (scrambled eggs and mushrooms were cold the second time though). It is let down by the rooms which are really very average and the little welcome notes, although sweet, do not change this. Bed is comfy though. My room (606)?was pretty much a disaster as it had the smell of sewage coming through from what I could gather the second sink. I mentioned this three or four times. They said they put some product in there but that didn’t help. If you kept your window open it was better and the last night the smell was so bad I had to keep my window open all night. I did ask if I could have some compensation- they would have offered free parking but I didn’t have a car, and that was it. A little gesture could have made a big difference… you would expect better when you pay over 200 euros a night. Also, Accor silver/gold/platinum members note: no welcome drink, instead an extra bottle of water and two cookies…

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.