Hotel Carlton Lyon - MGallery Hotel Collection Guest Reviews
4.5/5
Great
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(121)
Positive reviews(20)
Reviews with photos/video(1)
Negative reviews(1)
WON
Cozy Twin Room
Stayed in Sep 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Sep 18, 2023
it was a very bad experience in this hotel, the bathroom is flooding after taking shower since the water drain so slow.
Even one night no hot water provide, and my boss room suddenely no electricity.
there are few steps to the escalator in the lobby, it is not convenient to take the heavy luggage up the steps.
the only one good thing is the breakfast, many choices.
All of us dont think it is worth of this hotel. not recommand at all. very disappointed
Guest User
Cocoon Double Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
excellent service and very friendly staff.
Anonymous User
Cozy Twin Room
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Very nice hotel, central location, good service
WON
Double Bed Room
Stayed in Sep 2023
Business travelers
6 review
2.2/5
Posted on Oct 10, 2023
This hotel definately not worth this price, run out of electricity. The shower area is ****** and flooding. Just one escalator, is very slow.
Guest User
Cozy Twin Room
Stayed in Aug 2022
Travel with friends
4 review
4.5/5
Great
Posted on Aug 7, 2022
Lovely hotel in a fabulous location. Right in the middle of the main shipping street. Close to lots of the must see areas like Vieux Lyon. Breakfast was great with a fan selection of cold food and some hot stuff too. Room is air conditioned which was very useful in the middle of summer. Only negative was no fridge in the room to keep water cool.
Gus J
Cozy Double Room
Stayed in Mar 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jun 1, 2022
Great stay. Will book again in the future.
Siu Wai Ray
Cocoon Double Room
Stayed in Oct 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 15, 2022
Good!!
Anonymous User
Cocoon Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Perfect location for visiting Lyon, restaurants and nearby transport.
Fast valet parking. Beautiful interior decoration, silent rooms.
The staff is friendly and takes care of requests.
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OLEG
Cozy Twin Room
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Feb 29, 2024
I really liked the hotel. Everything went great. We will recommend him to everyone.
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Anonymous User
Cozy Twin Room
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 4, 2023
I helped a client book a hotel for a business trip. Check-in went smoothly and the feedback was very good.
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Anonymous User
Cozy Twin Room
Stayed in Jul 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 2, 2023
The location is not bad, the room is not bad in France, it is also relatively close to the business center, and it is convenient to eat.
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Cozy Double Room
Stayed in Nov 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 16, 2022
It's really comfortable to live here in winter, it's close to the city center, it's very convenient to go everywhere, it's super good, the main heating is sufficient, the bath towels are warm, very comfortable
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Guest User
Cocoon Double Room
Stayed in Aug 2022
Couples
2 review
4.7/5
Amazing
Posted on Aug 17, 2022
Impeccable service, the breakfast and room teams are attentive, the reception staff are also to be congratulated.