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5 star

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Business travel

Campanile Lyon Centre - Gare Part Dieu
4.2/5134 Reviews

Campanile Lyon Centre - Gare Part Dieu

3rd arr.La Part-Dieu Lyon|0.85km from Auditorium & National Orchestra of Lyon
I had the misfortune to stay at this hotel for one night in May 2022 with my mom. At the arrival the receptionist is very nice, aknowledging the fact that we had already paid for the stay through a deal on booking. As the room was not ready yet, we leave for the city centre and as we come back in the afternoon, two other guys at the reception, barely speaking any English or French, hint that we had to pay for the stay. Somehow we manage to be understood and we only have to pay for the ”tax de sejour”. Let's speak about the rooms - I understand that this is an extremely basic hotel, but for the price paid one would at least expect a decent room. Well, this is definitely NOT the case. Rooms are tiny - literally. No hooks to hang clothes, no bathroom shelf, leaving the nice option to leave all your toiletries on the floor. The towels are two tiny towels that might be used to dry your mouth (maybe) after cleaning your teeth - hoping that the sink is not clogged and not fixed (as it was four our case, even after having promptly informed the reception). The TV has NO other channels if not French speaking - I understand we're in France, but haven't you heard of satellite? The AC does not refresh this tiny hole, and even in May, we had to sleep with our windows open not to suffocate What else to say if not: save your money and go else where, for that rate you can absolutely get better accomodation

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Breakfast

Ibis Lyon Part-Dieu les Halles
3.8/591 Reviews

Ibis Lyon Part-Dieu les Halles

3rd arr.La Part-Dieu Lyon|0.1km from Auditorium & National Orchestra of Lyon
Since I came to Lyon to the lumiere festival and knew I’d stay up the whole night, I booked and paid in advance for the late check out (to leave by 16:00 if I remember well). When I checked in, the receptionist asked what time I would leave. I said I didn’t know. She told me to give an approximate time. I said maybe 14:00 and that I would see. And asked her if there was any problem if I left later than 14:00, she said no. The next day, they called the room at 13:30 and woke me up, to ask if we would leave by 14:00. My friend told them that we would see. Ten minutes later, the cleaning lady just walked in without knocking. Really rude. And told us that she needed to clean the room. I think we left the room around 14:15. Went to the reception. Explained my problem. The person at the desk was very polite, told me the person who did my check in made a mistake and went 2 times inside to speak to the manager. Who happened to be the same person that did my check-in. I wanted to talk to her, and the other employee told me that she couldn’t see me but would refund the late check out payment. I didn’t want to get more annoyed and left. I always have a good stay at Ibis. And even though I mostly use Airbnb nowadays and also use other hotels when I travel, I tell everyone that I like to stay at Ibis if I have the chance, because I always know what to expect in terms of comfort, cleanness and service. Well, it was the first time I was treated like that. And even though at the end of the day, it’s nothing serious, I just lost maybe one hour of sleep, I’ll make sure I’ll tell everyone about it. Because the manager was just 3 metres away from me, behind the wall, and I could hear her. She couldn’t bother stepping out of the door and apologising. That’s what I expected and wanted. But instead, they wanted to get rid of me by giving me this few euros refund. I hope whoever reads this understands that sometimes it’s more important to face the client and apologise than just disrespect the client by not wanting to see them. I’ve told this to some people and will tell many more. Because I’m like that. I’ll try Ibis again, but less frequently depending on how this e-mail is answered.

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Top rated hotels in Lyon

Searching for hotels near Auditorium & National Orchestra of Lyon? Compare room rates and reviews to find your ideal stay.
Mercure Lyon Centre Saxe Lafayette
4.2/596 Reviews
3rd arr.La Part-Dieu
The location of the hotel is okay, it is close to the Lyon-Patiu train station, there are 2 subway lines nearby, and many bus lines, breakfast is also good, and the double bed room is not bad.
Mhl - Maison Hotel Lyon
4.8/548 Reviews
6th arr.Parc de la Tête d'Or / Cité Internationale
Belonging to a family hotel
Nemea Appart Hotel So Cloud Lyon Gare Part-Dieu
4/5101 Reviews
3rd arr.La Part-Dieu
A new-feeling hotel hotel in close proximity to the station. The room has a microwave, stove, dishes, and iron. Large room I was confused by the location of the shower area without any door to the room Breakfast is good, has everything you need. I note cheeses and cold cuts On the downside, upon check-in, they found dishes in the sink that had not been washed by the previous occupants.
Premiere Classe Lyon Centre - Gare Part Dieu
3.9/5124 Reviews
3rd arr.La Part-Dieu
15min walk from Lyon Part Dieu. Due to construction works, walking and dragging luggage became challenging and not as direct. There was a huge Westfield Mall where you can shop and dine. 10min walk to car rental office. There was a pickup area for us to load up luggage to our rental car just beside the hotel. Check-in process was a bliss. Staff was friendly. Sanitisers were always available. Room was relatively much smaller than Paris hotel. Barely enough space for 2x large luggage. Nevertheless, room was clean and dust-free. Toilet had decent space. Recommended for as a stopover hotel. Probably a night stay.
Ibis Budget Lyon Centre - Gare Part Dieu
4.2/539 Reviews
3rd arr.La Part-Dieu
The hotel exceeded my expectations. It is a new hotel and room is maintained very clean and tidy considering it is a budget hotel. The beds were comfortable and I like the design of the bathroom. The best part is the location as it is within short walking distance to the Part Dieu Shopping Mall, the railway station, TCL Metro and trams, the Rhone Express to the Airport. This makes settling your stay in Lyon a lot more convenient!
Mercure Lyon Centre - Gare Part Dieu
4.6/5137 Reviews
3rd arr.La Part-Dieu
The hotel was super close to the trainstation and in walkable distance for downtown. The staff were super helpful and friendly. We arrived at night because of a flight delay. The beds were soft and comfy - not too soft, just perfect. When we checked out the staff ask if we would like to store our luggage but we were on our way to there airport. A nice touch.

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