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Adagio Access Lyon Centre Université

Adagio Access Lyon Centre Université

4.2/557 Reviews
7th arr. Gerland
This hotel was one of the worst I have ever stayed in. Before I get into specifics, the staff was great, very friendly and nice. I don't blame them for the state of the rooms. The first room we had was right on the street, first floor. It seemed ok at first, but it was so noisy and we were staying for 6 nights, I asked to change and they ended up finding a room later that day we could move to. The first room was ok, it seemed run down. The bedding and bed seemed new and the a/c worked, so I thought is was workable. After the noise and I moved to the next room, I had another awful room. There was a hole in the bathroom ceiling where there was a water leak. The full length mirror was cracked and I was worried I would hit it by accident and cause it to fall. There were just minor issues like wallpaper peeling and paint touch ups needed. I know this company recently bought this hotel, but they should not be open until the rooms were renovated. The rooms needed a total gutting and redoing. This is not at all the quality I was expecting when I booked. Also, we were told we needed the key to swipe to access the building, but that wasn't true. Anyone could enter at any time. I never felt safe there. The second room we had was way in the back, so I felt safer there, but I was very happy to leave when it was time to check out. So if you are staying here soon, I would advise to check and see if the rooms have been renovated before you book.

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