Extended Stay America Suites - Lynchburg - University Blvd

Worst bed I've slept on in years, and it got worse from there. Not a single thing was in the kitchenette to cook with, eat with, clean with. The pictures show utensils, but there weren't any. Not a pot or pan, no dishes, nothing. Apparently, you have to bring your kitchen with you when you stay here. Loud building (creaks and thin walls), thin blankets, borderline rude check-in staff at night, dark room (so dark!), filthy carpet. We will never stay there again.

Management was very rude and unprofessional. I wouldn't recommend staying at the place in Lynchburg. The manager seemed to be inexperienced in customer service

It wasn’t bad but it did smell a bit like smoke and there was a stain in the mattress under the sheets. I would stay there again because it’s cheap but definitely not a suuuuuper nice hotel.

I stayed at one before and breakfast was wonderful. This one was sp**** at best. No fruit or yogurt or cereal. Packaged muffin instant oatmeal or a breakfast bar.

Shelly goes above and beyond to make the guest feel welcome. She is knowledgeable, loves her job and makes everything easy! Wonderful service

Room was not clean and smelled horrible. Comforter was stained in several areas & there was hair all over the sheets. Complained & was moved to a different room which was just as bad. Ended up leaving & getting a room at the Courtyard nearby.

The hotel is nice, however the staff will harass you pertaining to having everyone that is staying in the room show their ID. I have stayed in many hotels, but I NEVER experience staff members knocking on your door asking for your guest ID. That’s the hotel way of getting more money out of you. The manager must have been checking the video camera to see if my man ID was in their system. When she realized he didn’t present his ID, there is the knock on the door from staff. Mind you, my man didn’t stay the whole duration of the night 😒

The stay at Lynchburg, VA was less than desirable!!!! The price was comparable when I booked but was more expensive when we checked out. The “breakfast” was less than a continental breakfast. Muffins and packaged oatmeal does not constitute breakfast!! It was across the street from Liberty University and below budget. No eating, cooking equipment and no dish cloths! This is supposed to be stocked to cook. Despicable! I was embarrassed for staying there! Bed was very uncomfortable. Bare bones everything. Not even a blow dryer available to use!

The location is ideal for Liberty University, however the property is well below average. The lobby, elevator, hallway and room all smelled of cigarette smoke, with the room also smelling of stinky feet. When inquired about, the room smell was from newly cleaned carpet that was not able to dry as corp allowed them to be fully booked, against their wishes. Whatever the case it was horrible. Our clothes all smelled of it after we left. The tub was dirty, there were no hangers, but a very dusty hanging bar and the linens were stained. Due to a large event other hotels were fully booked and this place cost 200 per night after taxes, never again!!