Suyi Beijing
January 8, 2025
Arrived in Luzhou on January 6th, and the journey from the airport to the hotel was very quick. However, the online car-hailing driver refused to enter the hotel and said that he would be charged 10 yuan as long as he entered the hotel. I had no choice but to carry my luggage and walk from the roadside to the hotel. The room facilities are very good and the hygiene is also good. The environment is beautiful. The front desk service and customer service were very good. It was raining on the 7th, and I went out to order an online taxi. However, all the online taxis were not allowed to enter the hotel, and any that came in charged 10 yuan. I had to walk to the roadside in the rain to get on the car, and the same thing happened on the way back. To run a hotel well requires meticulous management in every possible way. Yes, if online taxis and private cars are charged for picking up and dropping off guests, even if they have to register at the front desk in advance, is this a proactive way to improve hotel operations? Even in Beijing, Shanghai, Guangzhou, Hong Kong and Macau, they do everything they can to provide convenient vehicles for picking up and dropping off passengers, and they do not charge such fees. I don’t know if the hotel managers can see this message.
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