Mandarin Oriental Palace, Luzern
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne

Mandarin Oriental Palace, Luzern

Certified Sustainable
2024 Global 100 - Scenic Hotels
Haldenstrasse 10, Lucerne, Canton of Lucerne 6006, Switzerland
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Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.Show More
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hotel overview picture
Highlights
Ideal location
Delicious Breakfast
Excellent service
Pets welcome
Parking available
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Amenities
Sauna
Spa
Fitness Room
Public Parking
Bar
Restaurant
Meeting Room
Multi-Function Room
All Amenities
Property Description
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.
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4.7/5
Amazing
Very good stay experience, great location, you can walk by the lake right outside, very convenient
All 76 Reviews
Surroundings
Airport: Buochs Airport
(18.6 km)
Train: Rigi Kulm
(21.2 km)
Landmarks: Grand Casino Luzern
(210m)
Landmarks: Court Church of St. Leodegar
(460m)
Landmarks: Bourbaki Panorama
(660m)
Landmarks: Lakeside Boulevard & Palaces
(700m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Lake View Junior Suite With Terrace
3

Lake View Junior Suite With Terrace

3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private entrance
Room Details
Check Availability
Superior Room - Accessible
4

Superior Room - Accessible

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Room
5

Superior Room

3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private entrance
Private toilet
Room Details
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Lake View Junior Suite With Balcony
5

Lake View Junior Suite With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Room Details
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Lake View Suite With Terrace
4

Lake View Suite With Terrace

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Room Details
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Lake View Suite
4

Lake View Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Room Details
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Deluxe Lake View Room With Balcony
4

Deluxe Lake View Room With Balcony

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Lake View Tower Suite
4

Lake View Tower Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Room Details
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Mandarin Room
5

Mandarin Room

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Panoramic Junior Suite
5

Panoramic Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Room Details
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Deluxe Lake View Room With Terrace
5

Deluxe Lake View Room With Terrace

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Lake View Room
4

Deluxe Lake View Room

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Lake View Room With Terrace
4

Superior Lake View Room With Terrace

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Lake View Junior Suite - Accessible
3

Lake View Junior Suite - Accessible

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Lake View Room With Balcony
5

Superior Lake View Room With Balcony

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Lake View Junior Suite King Or Twin
4

Lake View Junior Suite King Or Twin

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Room Details
Check Availability
Superior Lake View Room
5

Superior Lake View Room

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Lake View Suite With Balcony
5

Lake View Suite With Balcony

1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

4.7/5
Amazing
76 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Lucerne
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 10, 2024
The hotel is in a great location, right by Lake Lucerne. They upgraded us to a lake view room for free and added an extra bed for free, prepared snacks and champagne🍾. So thoughtful, I will stay here again next time. There are not many breakfast options, but you can dine by the lake
Original TextTranslation provided by Google
T‍i‍a‍n‍t‍i‍a‍n‍C‍a‍n‍d‍i‍c‍e
July 30, 2024
The room is very new and the gym is also very good. However, there are so many flies in Switzerland that I dare not open the window. As soon as I open the window, a few flies will fly in. The lake view room can only be viewed through the glass.
Original TextTranslation provided by Google
N‍E‍P‍T‍U‍N‍O
August 17, 2024
Excellent location. The top hotel in Lucerne. The hotel is right by the lake. The scenery is picturesque. The train station is a 15-minute walk away. The service attitude is very good. The room area is not big enough. The room facilities are luxurious. The decoration details are worthy of praise. It is worthy of being a well-known hotel brand.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2024
The location and environment are all good. I didn't try the food. The turndown service was a bit mediocre. A little boy didn't have any containers in his hand and pinched two pieces of chocolate and handed them to me. I didn't quite understand it.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2024
Very good stay experience, great location, you can walk by the lake right outside, very convenient
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 11, 2024
Overall experience: very, very good, leaving very unforgettable memories After entering the hotel, you will first be presented with hot towels and welcome tea. After asking a series of requirements, the front desk will also provide you with a free map of Lucerne, as well as free bus tickets, which you can experience or take home as a souvenir. Plus a note about the honeymoon trip The hotel got a free upgrade to a very nice lake view room with a terrace. In addition, champagne and four small pieces of dessert were given as a gift We ordered chicken steak using room service and got a side of fries with three kinds of sauces. The price was high but it was really delicious.
Original TextTranslation provided by Google
k‍i‍n‍g‍_‍z‍h‍i‍g‍a‍n‍g
July 12, 2024
Probably the best hotel in Lucerne!
Original TextTranslation provided by Google
M‍o‍s‍h‍a‍n‍g‍s‍a‍n‍g‍s‍h‍e‍n‍y‍e
August 24, 2024
All very good. Very good.
Original TextTranslation provided by Google
N‍a‍i‍b‍a‍i‍b‍u‍d‍i‍n‍g
December 3, 2023
The location of the hotel is great! ! I will choose it next time!
Original TextTranslation provided by Google

Certified Sustainable

This property has been certified as sustainable by Vireo to the GSTC Criteria

Services & Amenities

Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, CHF 55.00 (approx. NZD 108.11) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CHF 50.00 (approx. NZD 98.29) per pet per day

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1905
  • Renovated: 2022
  • Number of Rooms: 136
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.

Frequently Asked Questions

What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?

The check-in time at Mandarin Oriental Palace, Luzern is 15:00 and the check-out time is 12:00.

What amenities and services does Mandarin Oriental Palace, Luzern have?

Mandarin Oriental Palace, Luzern has the following amenities and services: .

Are pets allowed at Mandarin Oriental Palace, Luzern?

Yes, Mandarin Oriental Palace, Luzern is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Mandarin Oriental Palace, Luzern?

Prices at Mandarin Oriental Palace, Luzern are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Mandarin Oriental Palace, Luzern?

Buochs Airport is the closest airport to Mandarin Oriental Palace, Luzern, and it is about 22 mins from hotel by car (18.6 km).

What is the cancellation policy for Mandarin Oriental Palace, Luzern?

The cancellation policy for Mandarin Oriental Palace, Luzern varies depending on the type of room and booking conditions.

About This Property

Nearest AirportBuochs Airport
Distance to Airport18.64KM
Nearest Train StationRigi Kulm
Distance to Train Station21.16KM
Average Price FromNZD3180
Hotel Star Rating5