Galaxy Apartments Lucerne

As a B&B-style hotel, the family room we booked is more practical, with two bedrooms, a living room and a bathroom with a shower room. There is enough space for a family to live together, warm and comfortable. However, if you are traveling with friends, it is not very convenient. In the morning, when everyone has to wash and use the bathroom, the waiting time is really a bit long, which will delay a lot of itinerary arrangements. The check-in process is really not worry-free. There is no convenient password lock to get the key directly, and there is no conspicuous reception guide. After arriving, you can only call the management staff. If you don't speak the language, it will be more troublesome, so you have to find a platform to deal with it. The hotel is hidden in a building in a residential area, mixed with ordinary residents. The surrounding streets are quiet, but if you don't pay attention, you will go to the wrong unit entrance door. It is quite difficult to find it. It would be better if you can put more effort into the check-in guide. However, it is worth praising that the hotel's sanitation is well maintained, the room is clean, the bed is tidy, and the bathroom has no peculiar smell, which makes people feel more at ease. And there is no scary situation of someone knocking on the door in the middle of the night in other reviews, so there is still a sense of security. In general, Galaxy Apartment Hotel has room types suitable for family living and good hygiene and safety guarantees, but there is still a lot of room for improvement in the convenience of check-in.

1. The room was filthy, the floor was so sticky I could slippers. There was only one electric fan, and it didn't work. The bathroom flooded with water every time I showered, and the shower room was poorly designed. The bedroom door lock was broken. 2. Reviews said there were supermarkets nearby, but there weren't. The closest one was at Lucerne Train Station, a 40-minute walk there and back. 3. There was no sign outside the hotel, like in a residential building in China. You had to call to contact the staff. 4. The elevator was tiny, only enough for four people. 5. Although I read the reviews before booking and thought a 1-star rating was unacceptable, after checking in, I felt the 1-star rating was spot on. 6. I left early. I will never stay here again. Although there were no other hotels available when I booked, I'd definitely consider rescheduling if the situation persists.