Belver Porto Dona Maria Resort

We stayed for one night in a duplex sea view house as part of a holiday that was organised for us. The accommodation was beyond dated, and looked uncared for. There were mops and buckets left in front of many rooms and uncovered electric boxes. It just looked tired and like nobody cared, and didn't make you feel secure and safe. We had a sea view from the upper level of the house, but only stayed one night so didn't use the terrace. I mistook the blanket on the sofa in the lounge for pool towels, and saw that it was covered in stains when I opened it up. Yuk. The decor in the bedroom downstairs was very out of date and depressing, with dated furniture and faded prints on the walls. It reminded us of a convent. The twin beds were very hard and the pillows were very lumpy. It was not a room you wanted to spend any extra time than necessary in. The pool was large, but cold. There was zero atmosphere at the pool bar, nor anywhere in the resort. No evidence of a functioning golf course, or any golfers. In fact, apart from 2 other couples, we appeared to be the only ones staying there. Breakfast was better than expected (expectations were low) but the restaurant were it was served looked tired and half closed. The wifi was non-existent. It is a 30 minute walk into town from Porto Donna Maria and after getting a lift from the hotel staff, we were not able to get a taxi for love nor money, so ended up walking home in the dark. Would not recommend to anybody!

I hadn't realised there was a hotel here. We never saw it. We stayed in a 1 bedroom bungalow with sea view. The sea you could just see between the large pine trees. We entered the bungalow on arrival and there was a very distinctive smell of damp. No kettle or hairdryer and we did eventually get these items neither worked. It was dirty and we were told they would give it a deep clean. The room hasn't seen a deep clean for a long time. It was dark and dingy and antiquated. The oven didn't work and we never even used the hob. In the bathroom the towel rail was rusty and the plugs and taps were very dirty. The top of the fridge was dirty and just everything about the place was horrible. The bedroom curtains were all stained and when you went to bed because of the damp the bedding was damp. When we got home we opened our suitcases and our clothes smelt of damp. The TV was only one station and wifi didn't work as it was like a dungeon. Our neighbours had also complained about the damp. We have been to Portugal a lot and never ever experienced anything like this.