Luxembourg Garer Quartier Hotels

Beautiful, historic and charming hotel in Luxembourg close to the train station (about a 15 minute walk from the old city center). The hotel is delightful, very clean, and tastefully decorated. The staff are lovely and helpful. The beds are comfortable, rooms are spacious, and I was elated we had a fan available to us (already placed within the room) as it was quite hot while we were visiting. We would definitely stay here again, this place is a gem.

Cet hôtel ne vaut pas le standing ibis styles. Il vaut à peine un ibis budget, et encore pour en avoir fait, il y a des ibis budget largement au-dessus de celui-ci. On a payé 80€ la nuit sans le petit déjeuner (tarif preferentie carte accor) (13,50€/pers en plus). La chambre (au 5eme): Très petite, avec une lucarne en guise de fenêtre, à plus de 1m70 de hauteur. Très peu de place, le lit est collé au mur, les coussins inconfortables ainsi que le matelas. Peu de place pour mettre une valise. Il fait très chaud et lourd dans la chambre, notre séjour était au 1er avril avec 10°C au plus fort de la journée et de la pluie tout le jour. Une chaleur donc inexpliquée. Impossible de mettre la climatisation qui fait trop de bruit et qui fonctionne à peine. Pas de frigo, pas de coffre, pas de bouteille d'eau habituelle pour le standing ibis styles. Heureusement, il y avait 2 verres, pour quoi faire ... on ne sait pas. La salle de bains : On peut se poser sur les toilettes en même temps qu'on se brosse les dents. Point positif : la douche assez spacieuse L humidité qui en ressort reste au plafond, qui par ailleurs, malgré le rafraîchissement récent de la peinture, commence à faire des cloques et abîmer tout le plafond. Absence de VMC dans la salle de bains, ce qui amène l'humidité dans la chambre et augmente ainsi la chaleur lourde et malsaine. Cette humidité reste la nuit entière. Petit déjeuner : Petit déjeuner à 13,50€ par personne... Quelle honte !! Jus d orange industrielle, mini vienoisseries industrielles quand il y en a encore. Les fruits moisis, du fromage et jambon bas de gamme pour ceux qui aiment le salé. A ce prix là, je fais le même petit déjeuner pour 4 personnes avec des produits de meilleurs qualités. Parking : Attention, ils indiquent qu'ils ont un parking à disposition. Quand on les appelle, ils nous indiquent de ne pas prendre leur parking, à 18€ les 24h, car assez difficile à manœuvrer. Il est préférable, selon leurs recommandations, de prendre le parking plaza juste à côté de l hôtel pour 3 -4€ de plus Parking plaza très propre et facile d'accès et de circulation mais à 40€ les 24h. On est loin des 3 - 4€ de plus. A ce prix là, j aurais préféré manœuvrer... Personnel : Un acceuil froid, distant et limite agressif, et le même comportement par la personne en charge du petit déjeuner. Le personnel est habillé en jogging, basket, sweat et tenue inadaptée pour un hôtel, et encore moins, pour un hôtel de ce standing. L'agent d'entretien est très polie et fait ce qu'elle peut avec le peu de moyen qu'elle a. On se demande d'ailleurs où va notre argent Hygiène et environnement : La propreté en chambre et en partie commune laisse à désirer. L ascenseur sent la vieille moquette, du rez de chaussée au 5eme étage, c'est long, très long avec cette odeur. Malgré les travaux annoncés, on remarque tout de même, le manque de volonté de l'équipe tant au niveau décoration qui n'a aucun sens et thème dans l'ensemble de l hôtel. Manque de goût, hôtel

The location is very convenient near the main train station, plus close to bus and tram stops. There is a lot of construction on the road outside the hotel, but it was not a problem. Our room was a good size, not huge, but good open closet/storage space. The bed was comfortable with really good pillows! The bathroom had a really big shower, small sink, but overall nice. Plenty of outlets/plugs, good mirrors, a long desk. We didn't do the breakfast, so can't speak to that. Nor did we go to the rooftop bar. While the lobby/reception area is small it's welcoming and new, just like the rooms. Everything was clean and new and modern. The staff was super helpful and nice. We would happily stay here again.

Great small hotel in the middle of the city. If you want the experience of a locally owned, European style hotel, this is a great choice. People running the hotel are very friendly and accommodating. Breakfast was good and has all the expected options but not over the top. There is a life which was very helpful for luggage and people with limited mobility (though stairs into the hotel). Rooms are quite small with no extra space. We were in a double and a triple. Beds were comfortable and everything very clean and tidy. Bathrooms were huge but without amenities such as body lotion, hair conditioner. We had some difficulty communicating directly with the hotel as the only way we could book from the US was through Booking.com and could not find the direct email when plans changed. Would have preferred a direct booking option. That said, everything worked out and we were very happy.

Very good hotel, the location is very close to the train station and the service is very good. But it's too expensive! The local people are too rich. Fortunately, the city is not big and one night is enough to go shopping.

We were in Luxembourg for a night and for that the Empire Hotel was perfect. We were very friendly and everything was dealt quickly and uncomplicated. The rooms were clean and for a short stay more than sufficient. The breakfast buffet surprised us very much, the choice was lovely and of high quality. Because of the location directly at the main train station or a main road it can naturally become loud, but in the 3rd floor it was perfectly OK. All is accessible by foot and we were on the “P+R Lux Sud” parking with the bus within 15 minutes at the hotel. Thank you for your stay!

«+» Updated modern stylish hotel. Nice location right next to the Luxembourg main train station. Reasonable rate (I paid $90 per night for my Superior Double Room). My room was big enough and designed nicely. Very big window, a lot of daylight in my room. Very comfortable bed. Super nicely designed bathroom. Big modern all-glass sided shower stall. Very high quality bathroom amenities. New strong hairdryer. Super fast Wi-Fi.   «-» A little unfriendly front desk staff. I did not get a sweet attitude from anybody from the front desk. Small TV. Electric plug situation in my room could be better.

PREMISES AND SERVICE: There was no toilet brush in the WC, and no such brush was given to me on request, and thus the WC pan (”throne”) did smell unpleasantly and look soiled for a while; I had to flush the toilet 7-9 times to get it completely cleaned. The walls and door of the room were very thin and I could clearly hear, at any time during day or night, people using and flushing the toilet, using the shower, and the telephone ringing in other rooms (adjacent and above) as loudly as if it was ringing in my room (and from the corridor, I could also hear people snoring in another room). I had to almost ”beg” to be given four extra hangers (and in fact I was told by a receptionist): ”why do you need more hangers? You are only one person!”) and to be given a wake up call (by another receptionist, who told me that they cannot do that because they are preparing/serving breakfast at 8.00 hrs). I was not given clear or adequate information (by another receptionist) on how I could travel from near the hotel to the airport by bus; she did not even know where the nearest bus stop was, from which I could catch the bus to the airport. There was reception of only three (all BBC) TV English channels. On arrival, there was noise from compressed air drilling on the street. On arrival (on a Friday, for a four nights long stay, during which my pillow case was changed only once, on the forth night of my stay, only on my request) I was not offered a quiet room (as I had requested when I booked the hotel) at the back of the hotel by a receptionist, but only 5 minutes later by another receptionist (who at first told me to ask the road workers myself, whether they would continue work on Monday!). This hotel should be rated as two star hotel, i.e. not as a three star, which is the official rating appearing on the web. Management and training of staff was evidently poor. Sporadically, one or two receptionists appeared to be making an effort to offer a service slightly above a perfunctory one. LOCATION: The hotel was secure, with adequate wi-fi, located 20-25 minutes from the airport by bus (and 5 minutes to walk to the nearest bus stop to catch the bus to the airport), 15-20 minutes walk or 5-10 minutes by tram (NB All public transport is free of charge in Luxembourg) from city center (i.e. old town).

The location is very convenient, just on the main street of Liberty opposite the train station, walk for 3-5 minutes. T1 tram to the old town for 2 stops (all buses are free). There is a food supermarket across the road from the apartment until 9:30 pm. There are several restaurants and restaurants in the Paris Square for 3 minutes. The apartment is renovated in an old house. In addition to the narrow and long structure, the kitchen countertop has dropped a few small pieces of skin. The overall decoration is quite new and clean and modern. The heating is sufficient and adjustable. Slightly insufficient: There is one bathroom, all two rooms are like this. This room type is still a jacuzzi, it looks clean but will worry about the hygiene of the nozzle pipe. Especially good: the kitchen facilities are very complete. Especially the plastic box in the last picture provides two laundry detergents, dishwasher blocks and garbage bags. It is really convenient to wash dirty clothes. Overall I feel more comfortable than booking two hotel rooms.

Top Hotel, nice Design and set up. Location a bit out but easily accessible via the free public transports. Sadly we booked via Trip.com 2 rooms for 5 people, 2 adults and 3 kids. Booking confirmed for us, but reception refused to allow us check in, since it was against their policy to allow 3 people in a double room. So we had to pay an additional fee for a larger room to get us checked in. The whole holiday excitement got lost over this event…