OYO the Chiltern Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Luton
OYO the Chiltern Hotel
Waller Ave, Luton, Bedfordshire LU4 9RU, United Kingdom
Show on map
We Price Match
Amenities
Executive Lounge
24-Hour Front Desk
Bar
Restaurant
Business Center
Wi-Fi in Public AreasFree
Express Check-In and Check-Out
Garden
All amenities
Property Description
With a stay at OYO The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.
Show more
6.8/10
Cleanliness6.8
Amenities6.8
Location6.8
Service6.8
All 28 reviews
Surroundings
Airport: London Luton Airport
(7.8 km)
Train: Leagrave
(1.8 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Double Room
1 Double bed
Has window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
7
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Wardrobe
Check Availability
6
Standard Family Room For 4
1 Double bed and 2 Single bed
Fixed window
Free Wi-Fi
TV
Wardrobe
Heating
Wi-Fi in room
Check Availability
17
Deluxe Double Room
1 Double bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Wardrobe
Check Availability
6
Standard Triple Room
1 Double bed and 1 Single bed
Fixed window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
6
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
Hide Room Types
Guest Reviews
6.8/10
28 reviews
Verified Reviews- Cleanliness6.8
- Amenities6.8
- Location6.8
- Service6.8
Average for similar properties in Luton
AI Summary
Guests appreciate the comfortable beds and cleanliness, ensuring a relaxing stay. They consistently praise the exceptional tidiness and spotlessness of the rooms.
Guest User
July 7, 2025
We turned up and there was no one at reception, we waited fifteen minutes for someone to come check us in. We got in the lift to the room which smelt dirty. Went into the room which also smelt. There’s a finger nail on the floor , blood on one duvet and on the curtain and 2 hairs in the bath. We went to the spar garage behind the back and bought detol and wipes to clean the place down ourselves. Please see attached photos. WHATEVER YOU DO DO NOT STAY HERE
Guest User
August 18, 2025
I attended a private family celebration and was impressed by the staff and the service that they provided . The overall impression I had of the hotel and its facilities was good.
Verified traveler
May 29, 2025
Shower door fell off
Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm).
The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
Verified traveler
May 13, 2025
Poor service, dusty rooms with a horrid smell
The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
Sam
May 26, 2025
Easy parking, quick check in, excellent stay before our flight from luton.
Verified traveler
February 22, 2025
Disgusting place
This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Callum
February 19, 2025
Awful
We had two rooms and it was one of the worst experiences I have ever had in a hotel.
Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Ian
February 5, 2025
Don’t stay here
I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Services & Amenities
Most popular amenities
Executive Lounge
24-Hour Front Desk
Bar
Restaurant
Business Center
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Luggage Storage
Food & drink
Bar
Public areas
Elevator
Garden
Smoking Area
Executive Lounge
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Business services
Business Center
Postal Service
Safety & security
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeFull English/Irish
StyleA la carte, Buffet
Opening hours[Mon - Sun] 07:00-09:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | £10.50 (approx. THB 451.93) per person |
Adult | Buffet:£10.50 (approx. THB 451.93) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 97
Phone:+44-20-39616450
Email:uk.customersupport@oyorooms.com
With a stay at OYO The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.
This smoke-free hotel has 3 floors in 1 building and offers wheelchair access.
Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
This smoke-free hotel has 3 floors in 1 building and offers wheelchair access.
Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at OYO the Chiltern Hotel?
The check-in time at OYO the Chiltern Hotel is 14:00-24:00 and the check-out time is 11:00.What are the check-in and check-out times at OYO the Chiltern Hotel?
Does OYO the Chiltern Hotel have a swimming pool?
No, OYO the Chiltern Hotel doesn't have a pool.Does OYO the Chiltern Hotel have a swimming pool?
Are pets allowed at OYO the Chiltern Hotel?
Unfortunately, pets are not allowed at OYO the Chiltern Hotel.Are pets allowed at OYO the Chiltern Hotel?
Does OYO the Chiltern Hotel provide breakfast?
Yes, guests at OYO the Chiltern Hotel can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish. Does OYO the Chiltern Hotel provide breakfast?
How much does it cost to stay at OYO the Chiltern Hotel?
Prices at OYO the Chiltern Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at OYO the Chiltern Hotel?
Which airport is closest to OYO the Chiltern Hotel?
London Luton Airport is the closest airport to OYO the Chiltern Hotel, and it is about 18 mins from hotel by car (7.8 km).Which airport is closest to OYO the Chiltern Hotel?
What is the cancellation policy for OYO the Chiltern Hotel?
The cancellation policy for OYO the Chiltern Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for OYO the Chiltern Hotel?
About This Property
| Nearest Airport | London Luton Airport |
|---|---|
| Distance to Airport | 7.84KM |
| Nearest Train Station | Leagrave |
| Distance to Train Station | 1.83KM |
| Average Price From | THB4091 |
| Hotel Star Rating | 3 |