OYO the Chiltern Hotel
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OYO the Chiltern Hotel

Waller Ave, Luton, Bedfordshire LU4 9RU, United Kingdom
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Amenities
Executive Lounge
24-Hour Front Desk
Bar
Restaurant
Business Center
Wi-Fi in Public AreasFree
Express Check-In and Check-Out
Garden
All amenities
Property Description
With a stay at OYO The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.
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6.7/10
Cleanliness6.7
Amenities6.7
Location6.7
Service6.7
All 32 reviews
Surroundings
Airport: London Luton Airport
(7.8 km)
Train: Leagrave
(1.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Room Details
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7

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Wardrobe
Room Details
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6

Standard Family Room For 4

1 Double bed and 2 Single bed
Fixed window
Free Wi-Fi
TV
Wardrobe
Heating
Electric kettle
Room Details
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17

Deluxe Double Room

1 Double bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Wardrobe
Room Details
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6

Standard Triple Room

1 Double bed and 1 Single bed
Fixed window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Room Details
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6

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Room Details
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Guest Reviews

6.7/10
32 reviews
  • Cleanliness6.7
  • Amenities6.7
  • Location6.7
  • Service6.7
Average for similar properties in Luton
Most Mentioned
Review summary
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Value for Money: Multiple reviewers noted that the hotel offered competitive pricing for its services, especially for short stays or last-minute bookings. The combination of reasonable rates with basic amenities was seen as a fair trade-off by some guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
We turned up and there was no one at reception, we waited fifteen minutes for someone to come check us in. We got in the lift to the room which smelt dirty. Went into the room which also smelt. There’s a finger nail on the floor , blood on one duvet and on the curtain and 2 hairs in the bath. We went to the spar garage behind the back and bought detol and wipes to clean the place down ourselves. Please see attached photos. WHATEVER YOU DO DO NOT STAY HERE
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 18, 2025
I attended a private family celebration and was impressed by the staff and the service that they provided . The overall impression I had of the hotel and its facilities was good.
A‍l‍g‍o‍n‍y
August 1, 2025
I liked the rooms but didn’t like waiting at the reception without being attended to as there was nobody
I‍r‍a‍m
July 22, 2025
Quick check in and ok for 1 nights stay. Not much interaction with staff and not many facilities available
G‍a‍r‍e‍t‍h
June 22, 2025
Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
May 29, 2025
Shower door fell off Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
May 13, 2025
Poor service, dusty rooms with a horrid smell The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
S‍a‍m
May 26, 2025
Easy parking, quick check in, excellent stay before our flight from luton.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front desk services
Food & drink
Public areas
Cleaning services
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineFull English/Irish
StyleA la carte, Buffet
Opening hours[Mon - Sun] 07:00-09:00 Open
AgeFee
Children 17 years old and under
£10.50 (approx. SEK 131.27) per person
Adult
Buffet:£10.50 (approx. SEK 131.27) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 97
Phone:+44-20-39616450
Email:uk.customersupport@oyorooms.com
With a stay at OYO The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.

This smoke-free hotel has 3 floors in 1 building and offers wheelchair access.

Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at OYO the Chiltern Hotel?

Check-in at OYO the Chiltern Hotel is from 14:00-24:00 and check-out is by 11:00.

Does OYO the Chiltern Hotel have a swimming pool?

No, OYO the Chiltern Hotel doesn't have a pool.

Are pets allowed at OYO the Chiltern Hotel?

No, pets are not allowed at OYO the Chiltern Hotel.

Does OYO the Chiltern Hotel provide breakfast?

Yes, guests at OYO the Chiltern Hotel can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

How much does it cost to stay at OYO the Chiltern Hotel?

Prices at OYO the Chiltern Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to OYO the Chiltern Hotel?

The nearest airport is London Luton Airport, just about 18 mins from hotel by car (7.8 km) away.

What is the cancellation policy for OYO the Chiltern Hotel?

The cancellation policy for OYO the Chiltern Hotel depends on the room type and booking terms.

About This Property

Nearest AirportLondon Luton Airport
Distance to Airport7.85KM
Nearest Train StationLeagrave
Distance to Train Station1.7KM
Average Price FromSEK1021
Hotel Star Rating3