Guest User
July 13, 2025
This is a shambles of a hotel. We are in night one of three as I write this, we may be forced to stay elsewhere. 1. The front desk is always unmanned until you ring for someone. 2. The restaurant this evening was unable to serve us food at 7pm as they had to stop serving as (and this is a direct quote) "they are having a fight in the kitchen". We have a young child with us. Hardly very inspiring. 3. There is no air conditioning in ANY of the rooms. The windows open about 2 inches, you are only given 1 very basic and powerless fan (we asked for another and were flatly told no). It is 29°C in this room as I type this at 1.38am. This is literally unlivable and potentially dangerous if you are elderly, or unwell (luckily, we are just too warm). 4. There are several strange smells around the building, but the worst is petrol from the forecourt outside. This needs to be signposted before, its very very noticeable. Ive never stayed somewhere and wanted a full refund before, but this is easily the worst. Don't book here. Don't stay here. It is not worth it.