Guest User
January 21, 2024
I rarely give bad reviews, but this time I gave a bad review because of the room conditions!
First of all, I booked a light luxury twin room. I thought it was cheaper because this room type does not provide breakfast. I didn't expect that after checking in, I found out that it was because the room had defects. Because it was close to the elevator, the sound of the elevator up and down was transmitted to the room, which was very noisy, and there was resonance. There were still people using the elevator after one o'clock in the middle of the night, and the noise was basically sleepless!
I believe that the store owner is well aware of the defects of the room near the elevator. Why didn't they remind us when checking in! Even if we are given a choice, either accept it or pay extra to upgrade the room type, customers always have the right to make an informed choice!
Are you doing business on the principle of killing one if you can!
In addition, the wash basin looks good, but the faucet is too far from the basin, causing the head to hit when washing the face! This is a hardware installation problem!
There is also this so-called "smart" device, a bunch of various light switches at the door, a bunch of light switches at the bedside, which are useless. Who can try them one by one when getting up at night! It's better to install a night light in the corridor!
Then there are the smart robots, which are really just a gimmick and not practical at all!
I ordered takeaway food, and the courier called to inform me that it had been delivered to the hotel, but the hotel requires a card to go upstairs, so it can only be delivered by a robot. If it was efficient, it would be fine! But I waited for more than 10 minutes before the robot finally arrived! I am on the third floor, and if the courier delivers it, it will take less than 1 minute, but the robot takes more than 10 minutes. Is the robot playing in the elevator back and forth, and only comes to deliver the food when it is tired? ! !
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