The room I booked was on the first floor and was built against the mountain, so I could see the parapet wall. It was very humid and there was mold in the corners. The boxes on the floor were covered with mold on the corners. The quilt was also damp and the windows were dirty. I looked out. On one side is the restaurant, which is very dirty. As soon as I entered the door, I boiled water and boiled the cups as usual. I found that I didn’t know what was soaked in one cup, and there was a layer of paste in it. I thought it might be too busy during the peak season, so I washed it clean, but I didn’t expect the second cup. There was still butter hanging on it, so I found the proprietress to take care of it and replaced it with a new cup. When she went to bed at night, she discovered that there were short hairs and yellow stains on the pillow. After calling, the waiter changed the pillowcase, which delayed her sleep. She looked unhappy and said that it was just like this after being washed in the washing center.
The next day, I changed to a double room. The front desk said that the waiter would help me move there. The next day, the waiter helped me move my suitcase to the new room. I slept all night and was about to go out in the morning when I discovered that one of my daughter's Nike T-shirts was missing. Then I remembered that I took it out the day before and put it on the bed. The landlady said that the waiter didn't see it. She asked her to contact the washing factory but she said no, and then let it go. You asked for the things to be moved. Don't you think the clothes are missing? Should you be responsible?
The scariest thing was the next day before I went to bed, I found a centipede-like insect of about 3 cm crawling on the quilt. It was not too scary. I had the courage to pinch it with paper and brought it to the front desk to show it to the supervisor. She looked at the whole process indifferently and just said it was not. Centipede thought it was normal to have bugs, so he handed me a bottle of safflower oil and asked me to handle it myself after my strong request. He didn't even ask him to come to my room and take a look. He was worried that there were bugs in the quilt or crawling into the bed in the middle of the night. , and finally my daughter and I opened the quilt and checked everywhere. After going through this, I was really nervous. In addition, the house is close to the road and the cars are noisy. I fell asleep at one o'clock in the morning. The house is also close to the restaurant. The next day, I was woken up by guests who had dinner earlier. I slept all night. It was very bad and I was mentally exhausted, which directly affected my schedule for the next day.
This is the first time in my life to write so many reviews. I can understand that the service may not be in place due to the large number of people in Lushan. However, the most basic sanitation and accommodation facilities and environment cannot be guaranteed. The experience is really poor, and the service industry is "a cold winter, a spring is warm" , the supervisor's attitude was also as if he thought you were making a fuss and making things indifferent. This stay can only be described as terrible.
We took a sightseeing bus to the hotel ourselves. When we left, they sent us a bus to the main street. We only used the bus once after staying for two nights. The above is my real stay experience. I will not accept any refutation. Please strengthen management yourself. Everything is fine.
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