Lusaka Hotels with Airport pickup service

Nice hotel, clean and staffs are so kind and polite, Wifi is very slow, frequently disconnected, coild not do work on laptop, front desk service are not as expected, I called many times from room but no one picked up my call, breakfast is halal and veriety of options.

Facilities: complete facilities Hygiene: clean and hygienic Environment: A lot of greenery, suitable for tourism and business Business travel is convenient and the transportation is convenient. There is breakfast, and the office is very convenient. Continue to choose here next time on a business trip!

From the moment I arrived the staff really stood out as wanting to meet my needs/expectations (a bit of an early check in) without any fuss or bother. I really found the room to be excellent with that ”classis lovely crisp linen” feeling as soon as I climbed into my large bed after a very long flight to get to Lusaka. Absolutely on my ”go back to list” for my next visit to Lusaka

Stayed here for 2 nights while in Lusaka. The location is in the center, it is very convenient to go to Levy Mall, banks, government offices, etc. Great lobby and restaurant (tried the lamb stew). The rooms are on the small side and could use a little more decor, but overall ok. The hallway carpets were stained and needed replacing. The staff were very friendly and helpful in getting around Lusaka.

First of all, the pick-up and drop-off of this hotel is based on the number of people! One person 350 gwacha, we two 700 kwacha! When I left, I went to the airport to take a taxi. One car was 350 kwacha at a time. Everyone wanted to pick up the hotel. Secondly, after the online payment of the room rate was actually deducted from the store, I always stressed that I had already paid the room rate. The front desk told me that I would not repeat the charge, but I found that I was deducted after the checkout. The refunded money has not arrived, according to the hotel, it will take a month! The list that was given to me when I left was still wrong, and I gave it to others. And the hotel does not have money change service, the restaurant is only one on the 9th floor, will not choose this one! I don't even trust Ctrip! The information given to me is completely inconsistent with the hotel! Although I have been following up to solve the big money, I have not returned!

I had an incredible stay at the Southern Sun Ridgeway Hotel, thanks to the outstanding service from the team! Flyness, the receptionist, was a star! She made my booking and check-in process seamless and efficient. Her warm welcome and prompt service set the tone for a fantastic stay. Special mentions to Nalwendo, the porter, who greeted me with a smile and showed me to my room with ease. Innocent from security was also very friendly and ensured my safety throughout my stay. The hotel's staff truly go above and beyond to ensure a comfortable and memorable experience. I highly recommend Southern Sun Ridgeway Hotel to anyone looking for exceptional service and a wonderful stay. Thank you, Flyness, Nalwendo, Innocent, and the entire team, for making my stay unforgettable!

Located in Lusaka, Flintstones Backpackers is within a 5-minute drive of Chilenje House and Parays Game Ranch. This hostel is 1.1 mi (1.8 km) from Lechwe Trust Art Gallery and 1.1 mi (1.8 km) from Lusaka National Museum.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Satisfy your appetite for lunch or dinner at the hostel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to noon for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 16 guestrooms featuring microwaves and plasma televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include electric kettles and portable fans, and housekeeping is provided daily.

Sadly only had a one night stay. Pick up from the airport was perfect. On time professional and very safe. The hotel was beautiful. Fully appointed rooms with lots of room service was very good. Breakfast was good and the pool and gardens were really lovely location very good. Would stay again in a heart beat.

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.

Natwange exudes natural beauty, accompanied by excellent customer service. The staff is friendly and easy to communicate with, providing great rooms in a clean environment. The surroundings are very safe, with reliable security measures. I look forward to returning here again.