Raffles Hotels in Lusail

Raffles Doha is an excellent hotel, and our stay has been enjoyable overall. However, there is one significant flaw that greatly impacted our experience — the lack of sun umbrellas at the pool. There are over 20 sunbeds by the pool, yet only about 4 are covered with cabanas. The remaining loungers are left completely exposed to the sun. When we arrived around 10 AM, the few shaded spots were already occupied. Unfortunately, the pool staff could not assist and directed us to use the pool at the Fairmont hotel, located on the opposite side of the building. It’s difficult to understand why guests at Raffles — a luxury property — are forced to compete for basic shade, as if staying at a much lower-tier hotel, or are advised to use facilities at a different hotel altogether. This is not only inconvenient — it’s frankly unacceptable for a hotel of this standard. I sincerely hope this issue will be taken seriously and addressed promptly.