Luoyang Hotels with Airport pickup service

It was my first time to come to Luoyang and feel the atmosphere of the ancient cultural capital. First of all, the feeling this hotel gave me met and exceeded the standards of most five-star hotels without any requirements! First of all, Xiao Huang from the guest relations department took the initiative to contact before the trip and provided a business car pick-up service, so that the driver who had just arrived in Luoyang was waiting at the exit, and I immediately felt the hotel's thoughtful service. Secondly, the hotel's entrance reception service immediately had staff and lobby managers to greet us, and we felt at home! When we were led to the hotel lobby to check in, the lobby manager enthusiastically introduced the hotel's facilities and services, so that guests could understand the hotel's service content as soon as possible. The concierge department immediately took over the luggage and led us to the hotel room. The room was equipped with welcome fruits, water bar drinks, automatic toilets, viewing bathtubs and other intelligent facilities. The handwritten letters from the housekeeping staff could feel the warmth and humanity of the hotel service. The hotel offers a heated swimming pool, a gym, a billiard room, a billiard room and an executive lounge. In addition, the hotel offers Chinese, Western, Cantonese, desserts and Henan-style breakfasts. The variety of services is delicious and fully meets the standards of a five-star hotel. In terms of transportation, it is close to the subway entrance, and online car-hailing is not expensive. There are many options. In short, the most amazing and satisfying thing about this trip to Luoyang is the hotel staff, which allowed me to experience the ultimate service and hotel facilities. Due to time constraints, I was unable to remember the names of each staff member one by one. I would like to thank Xiao Huang from the customer relations department. In addition to taking the initiative to pick up and drop off at the station, he also took the initiative to recommend Luoyang's special food and attractions, which made me feel like I had a familiar friend in this city. I hope I will have the opportunity to come to Luoyang again next time. Luoyang City is half of the history of China! !

The main feature of this hotel is the service. The service is really great. Everything is reflected in the details. I used to think that the reviews of the hotel were a bit exaggerated, but after the experience, I can really say that the service is the best in the hotel I live in. Because of two words-care: especially from the start of the pick-up, the driver will pick up at the pick-up entrance. As soon as you get out of the station, you can see your name tag. The driver will take the initiative to help with the luggage, provide hot towels to wipe your hands, etc. We arrived in Luoyang early in the morning. After getting on the bus, the hotel also specially prepared breakfast, which made us a little surprised and pleasantly surprised. During the stay, in addition to the rich breakfast, the hotel also provides a wide variety of snacks, and the key is free. Because I stayed for two days, some close-fitting clothes needed to be changed and washed. On the second day, the aunt who cleaned the room specially prepared a clothes drying rack and gave some small gift bags for washing. It is estimated that she saw that our family could drink water crazily, and put a large bottle of mineral water in the room. It was really full of care. When sending the station, the driver also took out the peace fruit prepared by the hotel for us and sent good wishes. There are many details that I will not express one by one. You can experience it yourself.

The room was perfect, reception was friendly and helpful, the boy in the lobby was my life saver, he did help me with the deliveries while the APP was full of Chinese which is a totally disaster for me. Great hotel anyways, definitely will come back in the future!

The location of this place is close to center and MRT. We can go to attractive places easily. The cleanliness and amenities are perfect. Breakfast is quite good compare with price. The staff are very kind and helpfull even they can't speak english but they use google translate to communicate. I strongly recommend this hotel

The hotel is in an excellent location. The transfer station of Metro Line 1 and Line 2 is the entrance of the hotel. It is a distance away from the most lively Yingtianmen and Lijingmen. It is quiet in the bustling city. Because the train came, the hotel allowed check-in at 8 o'clock in the morning, which is very appreciated. The hotel service is very thoughtful, and the sour plum soup in the lobby downstairs is very delicious. However, the hotel facilities are indeed a bit old, but at this price, you can't ask for too much.

Very friendly / Perfect - Rich - breakfast / good Location - metro PEONY Right in Front of the door

I stayed for two consecutive days and I really like this hotel. It has a good location and there are two large shopping malls across the street. The service is super good, from the front desk, guest rooms and restaurants, the service is first-class, the staff are well-trained, especially the elevator service, there are special staff to help swipe the card. There are also souvenirs for check-in. The food city on the second floor exceeded my expectations. It is simply great. All meals are full, cheap and delicious. The chefs and service staff are very serious. In short, every aspect of the hotel makes guests feel warm. Five-star hotels in Beijing, Shanghai and Guangzhou should learn from this hotel.

The hotel is in a great location, in the city center. The room is spacious and clean, the bedding is clean and hygienic, and the facilities are complete. The front desk service attitude is very good. I checked in at around 11 o'clock in the evening, and they also gave me fruits, snacks and yogurt, which was very considerate.

The location is very good, super close to the snack street and the subway. The hotel waiter service is very very attentive, just look at the note she left with her heart, you can judge the service level of this hotel. With children, the design of the family room is very good and very comfortable. It is definitely the preferred hotel to come to Luoyang. A little suggestion: If possible, provide an increase in Hanfu experience, so that you can dress up directly in the hotel and go out.

The most impressive thing is the big umbrella on the roof, and the various decorations are very unique. The toothbrush is not disposable, but a Sanxiao toothbrush sold in the supermarket. The toothpaste is from Heimei. Although it is also in a small bottle, it is much larger than the ones in ordinary hotels. It is no problem to brush five or six times. The shower is also very easy to use, and the hot water comes out quickly and the water volume is large. The front desk service is also very good. When I left, I was given a Luoyang specialty snack, which is very thoughtful. The hotel also has a station delivery service, which sent us directly to the high-speed rail station when we left. The service is very thoughtful! The only regret is that although the TV is very large, you need to recharge VIP to watch movies, and you can't cast the screen. I don't know if this business can improve in the future. I personally think that there won't be many people who recharge, so it's better to let customers cast their own screens to increase customer favorability.