Jinjiang Star Hotel (Luoyi ancient city store, East Zhongzhou Road, Luoyang)

The service awareness is extremely poor. We booked a superior twin room early (because the bed is 1.35 meters, slightly wider), and told the store that it was two adults and two children (two ladies with daughters). As a result, when I arrived at night, I was told that there was only a room next to the front desk in the lobby on the first floor, as shown in the circle in Figure 1. This place is really weird. I have never seen a hotel set up rooms here. It is too ugly. We asked to change rooms, and there was a business double (bed 1.2, too small, our child is 10 years old) and a family room. The front desk said that only business doubles can be adjusted, and family rooms cannot be adjusted. It was about 11 o'clock in the evening, and it would rather be empty than upgraded. The manager who was contacted at last said for a long time to adjust it. The next morning, we were in a hurry to eat, so I took the two children down first. The security guard asked for tickets at the door. The cafeteria aunt gathered together to eat and said that if there was more than one child, one child's fee would be charged. Later, she changed her words and asked for money for each child. The dialect was very serious, and she said it while eating. It took me a long time to understand. I said I would ask my companion how she discussed with the front desk when she arrived. Since I was in a hurry, I asked the two children to get food first. At this time, the security guard, who was almost 1.8 meters tall, scolded the two children, saying that they were not allowed to eat without paying! I was both angry and shocked at the time. I had never seen such a low-quality security guard scolding two 10-year-old girls. I said I wanted to complain, and the security guard said, you can complain wherever you like! Later, my companion went downstairs and said that the front desk did not say that the children were charged when they checked in yesterday, and gave two breakfast coupons, so naturally they thought that the children were free. I later asked the front desk about the breakfast rules and paid the breakfast fee. When I slept at night, I didn’t know what the quilt cover was made of. It made a loud noise when I turned over. Not only did I not sleep well, but it also affected others. There was no mineral water in the room, and there was no kettle. If you want to drink, you have to ask now! The security guard was almost 1.8 meters tall. He would appear in different places every day, sitting in the guest lounge at the front desk, or sitting in the restaurant, or wandering around the building. I don't know if this security guard is the boss's elder or something, he is more leisurely than the guests and more unreasonable than the boss! I am really drunk There are few types of breakfast, very stingy. I have traveled all over the country with my kids, and this is the hotel with the worst service I have ever seen! It can be said that it has brought shame to Luoyang's cultural tourism, and has had a negative impact on the ancient capital of 13 dynasties and the hospitality of Luoyang people. Don't stay here if you want to stay in a good mood when traveling, believe me, this hotel is not worthy of you!

The room type with full buffs is just a single room. I booked so early in advance, not to let you stay in a room that is right in front of the front desk (you can clearly hear the front desk making and receiving phone calls) and is very small. The breakfast is extremely simple, avoid it! Don't choose it if it is not necessary!

Bad review I didn't like the fact that when I checked in, they said they would upgrade me to a big bed. After we went in, yes, the bed was big, but the room was really small, with bedside tables. There wasn't even a drawer, and no table. There were a lot of mosquitoes in the room, so we asked the front desk for mosquito coils, and he said there was none, only mosquito coils. After getting the mosquito coils, we entered the room and found that there was no plug to plug in the mosquito coils, so I went to the front desk to ask and ask them for one. The front desk said yes. After a while, someone came and we opened the door. He asked if there was no plug to plug in the mosquito coils? I said yes. He said he would take a look, and he looked left and right there. I was very surprised, because I said there was no one, so why did they send someone here to confirm it? Do you think I'm lying? Is a plug valuable? Are you worried that I stole it? Shouldn't someone bring something with them first? Is it so difficult to get a plug? The room is really small, the toilet and the sink are so crowded, it's really cramped, and they dare to charge so much money, I don't think it's worth 100 yuan

1. The deluxe king-size room I booked is less than 20 square meters in actual size. When I coordinated the exchange, they said it was the largest one. I don't believe that the deluxe king-size room is less than 20 square meters (it was only 8 o'clock when we checked in. There were no other larger rooms at that time?) 2. There is a wall outside the window, which is equivalent to nothing. The light is poor and airtight 3. The toilet has a smell, and there is a pungent smell from the sewer 4. The sound insulation is poor, and the sounds from the corridor and the restaurant upstairs are one after another 5. The breakfast is too bad, perfunctory breakfast, and they still charge for it. It's okay that there is no noodle and rice noodle area, but there is only an instant noodle area for cooking instant noodles; it's okay to cook instant noodles, but there is no bowl, and it's okay to find a bowl with great difficulty, and the tableware is not clean!

第二次入住了，酒店離地鐵口很近，入住方便，前台人員免費升級了大床房，床上用品舒適乾淨。酒店地理位置便利，離洛邑古城很近，酒店服務好，有罐裝水和瓶裝水供應，房間各項配置很好，使用方便，會繼續支持

出夾馬營地鐵站D口不到2分鐘就能到酒店，出酒店走十幾米就能到公交站，至少有十條公交線路路過，交通非常便利。 客房提供飲水機且電梯旁提供小型桶裝水，環境乾淨整潔，服務到位。（被子看着亂是先放了東西在上面，後來將東西移開拍的照片）