Southwest of intersection of Wangcheng Avenue and Kaiyuan Avenue (Guobao Building), Luolong District, Luoyang, Henan, ChinaView Hotel Details
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National Treasure Pury Hotel Guest Reviews
4.8/5
Excellent
1147 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1147)
Positive reviews(1137)
Reviews with photos/video(297)
Delicious breakfast(167)
Friendly front desk staff(92)
Tasty restaurant(51)
Well decorated(50)
Perfect for kids(27)
Close to train station(22)
Luxurious(21)
Negative reviews(10)
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The Concierge was very friendly and helpful. The hotel provided us with many amenities and if we lacked any, they would immediately come to our door and give us what we needed. The location is very good as it was in between two train stations. It was very clean in the hotel.
ClarissaC
Business Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 21, 2024
I LOVE the zen vibes and decor of this hotel. The amenities from the book bar to the mini theatre were excellent and perfect for a relaxing chilled staycation. The hotel went above and beyond to take care of our needs and comfort. The hotel staff were all friendly and professional. We were extremely impressed by their attentiveness, especially by Hon, the chief concierge. He prepared water for us before a sightseeing trip and gave us good advice on which exit to get to, time spent etc. The restaurant at the hotel was also very good!! We love Cantonese food and even more so when it is done WELL. A fancy hotel is easy to come by if one pays for it but a great service that goes beyond your expectations is very hard to come by. Great value overall, comfortable, extremely relaxing and impressionable stay.
Response from Property: Dear guests, Thank you for your trust and support of Our Hotel, your satisfaction is our goal, Welcome to come again next time! We have been committed to creating a warm and sweet home for you, Your stay comfortable and comfortable is our highest pursuit, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you for coming and look forward to seeing you again!! May you have a sunny mood every day.
Guest User
Platinum Ray Executive Suite
Stayed in Sep 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 5, 2024
the room is good and the breakfast is wonderful. will recommend the hotel to my friends who going to Luoyang
Chenyu
Family Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Dec 31, 2023
The location is a trade-off – not in the city center but super convenient if you’re using the train station. The place is really clean, and the rooms are comfortable and well-furnished. Loved the cinema in the hotel – a nice surprise! The service is outstanding, and I want to give a shoutout to Xiaohan (小韩) for his exceptional care, especially towards the elderly in our group. He made the experience welcoming and informative. Definitely recommend this spot if you’re in Luoyang.
Response from Property: Dear guests, how do you do, Thank you very much for your support and recognition of the hotel. All we have done is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. I wish you peace and health, a happy family and all the best in the new year!
Erica Jung Joo
Business Double Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Certainly a 5 star hotel in every respect. Excellent generous breakfast daily, refreshments in room, dinner was of the highest standard. Rooms lavishly appointed. Mr Hon from the concierge is very helpful in English, Korean, Japanese and Chinese. All the staff were brilliant. A must stay for any international traveller. Alex from Sydney Australia.
Response from Property: Dear guests, Thank you for your trust and support of Our Hotel, your satisfaction is our goal, Welcome to come again next time! We have been committed to creating a warm and sweet home for you, Your stay comfortable and comfortable is our highest pursuit, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you for coming and look forward to seeing you again!! May you have a sunny mood every day.
Mr. Liu US
Business Double Room
Stayed in Dec 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Clean and quiet luxury hotel located in the center of Luoyang. Service and location are excellent and you'll pay a bit more as well but well worth it.
Response from Property: Dear guests, Thank you for your trust and support of Our Hotel, your satisfaction is our goal, Welcome to come again next time! We have been committed to creating a warm and sweet home for you, Your stay comfortable and comfortable is our highest pursuit, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you for coming and look forward to seeing you again!! May you have a sunny mood every day.
Vong Chhay
Family Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Spacious room with many extra amenities.
Response from Property: 尊敬的賓客,感謝您對國寶鉑瑞酒店的的信任與支持,您的滿意就是我們奮鬥的目標,歡迎下次再來! 我們一直致力於為您打造一個温馨甜蜜之家,您入住得舒適舒心是我們的最高追求,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。謝謝光臨並期待您的再次光臨!!!祝您每天都能擁有陽光般的好心情。
Wei How
Family Room
Stayed in Nov 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The check in was fast and the rooms are huge and very clean. Excellent service from the staffs
Response from Property: Dear guests, how do you do, Thank you very much for your support and recognition of the hotel. All we have done is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. I wish you peace and health, a happy family and all the best in the new year!
MTR Nelson
Business Double Room
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on May 30, 2023
I had the pleasure of staying at Pury Hotel in Luoyang for 4 nights during my first business trip to the city. The experience was truly unforgettable, thanks to the exceptional service provided by Assistant Manager Emily, Mr. 韓洪一, and other staff members. Despite our inability to speak Mandarin or Putonghua, their warm smiles could break through all language barriers that made us feel right at home.
The facilities at the hotel were impeccable. The room we stayed in was spacious, comfortable and quiet. The minibar was restocked every day, which made it unnecessary for us to purchase anything from the supermarket. The Western-style breakfast was fantastic, I think it is the best in this city, and the pickup service provided to the high-speed train station upon departure was a heart-warming gesture that made us feel like family.
Without any hesitation, I would come back to stay here again. Thank you to all the staff for making our stay so memorable. I look forward to seeing you all soon.
Response from Property: 尊敬的賓客,您好,您一句真誠的讚美,可以讓我們酒店所有服務人員幸福一整天,一份燦爛的笑容温暖我們整顆心,心裏盪起層層漣漪,我們也會不斷努力。請您繼續關注我們,期待與您下次再相見!除了低調奢華的客房,酒店更是為您準備了温馨的迷你影院,四樓擁有專業器材的健身房,五樓“席殊書屋”更是讓您飽覽羣書,五樓臻淼SPA會所給您提供一個工作後釋放的最佳選擇。我們希望國寶鉑瑞酒店帶給您一流的配置、舒適的環境、貼心的服務,期待您的再次光臨,祝您生活愉快!
ChanIvy
Deluxe Room (2 beds)
Stayed in Aug 2023
Couples
6 review
4.2/5
Very Good
Posted on Sep 13, 2023
Very good and polite service; room is so spacious and clean. The only inconvenience is the separation of the toilet room from the main bathroom. There is quite a few walking steps to go wash my hands after using the toilet. This is especially inconvenient during night waking hours. However, it is most considerate for you to provide with some snacks and drinks. I really enjoyed the Chinese tea, Jasmine especially.
Response from Property: Dear guest, Thank you very much for chooseing Pury Hotel, and thank you very much for your recognition, which is the most powerful inspiration for us. Thank you very much for your good suggestions to the hotel. We are very sorry that we could not bring you a perfect stay experience . We have been looking for solutions for the room design problems, and we sincerely apologize for the inconvenience caused to you.We look forward to your next stay!
Jin Ye
Business Room (2 Beds)
Stayed in Apr 2023
Family
4 review
5.0/5
Outstanding
Posted on May 27, 2023
Impeccable, the Pury Hotel (国宝铂瑞)is no doubt the best hotel in Luoyang. I was welcomed by the hotel not at the reception, but at the LongMen railway station, the moment I arrived at Luoyang.
All the hotel staff are very friendly and helpful, but I must give special thanks to Madame Karen Zhang, the lobby manager, (张静 is her Chinese name). She went out of her way by changing telephone conversations with me in advance to make my trip smooth. I originally booked a two-bed business room for my stay. As she found out that I have some relatives coming to visit me, she upgraded me to a larger room, making it easier for us to sit around. The hotel restaurant is also very good. Well I did not dine anywhere else in Luoyang this time, I have a little doubt it must be one of the best ones around.
The hotel facilities are quite modern and the rooms clean and comfortable.
Response from Property: 尊敬的賓客,您好!非常感謝您對我們的高度評價呢,我們的日常工作能得到您的認可,對我們來説是最大的鼓勵,您的滿意將給我們無限的動力呢!我們以不懈的努力提高酒店的服務品質,以便更貼心的服務每一位客户。酒店作為賓客旅途中的家,我們深知其意義非凡,能夠讓每一位賓客在旅途中得到更多的放鬆和享受,是我們十分關注並去努力實現的一個重要目標哦,因此我們也非常重視酒店的服務,讓您能夠擁有一次完美的入住體驗,您的滿意是小夥伴們最大的快樂,也讓我們充滿了動力呢,我們一定會更加努力,衹希望給您的旅途增添更多一點色彩。再次感謝您的支持與推薦,我們定不負所望,期待與您下次美麗的邂逅,祝您每天都有好心情。
김지후
Business Double Room
Stayed in Jun 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Very good place. Will come again next time if I have a chance.
Response from Property: 尊敬的賓客,感謝您對國寶鉑瑞酒店的的信任與支持,您的滿意就是我們奮鬥的目標,歡迎下次再來! 我們一直致力於為您打造一個温馨甜蜜之家,您入住得舒適舒心是我們的最高追求,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。謝謝光臨並期待您的再次光臨!!!祝您每天都能擁有陽光般的好心情。
Wai King Yip
Business Double Room
Stayed in Nov 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 20, 2022
Good location, beautiful facility and superb service from Karen, the front desk manager, and Hon, the concierge supervisor. Absolutely recommended.
Response from Property: Dear guests! Thank you for your support to Pury Hotel. Your satisfaction is our goal. Welcome next time! We have always been committed to creating a warm and sweet home for you. It is our highest pursuit that you stay comfortably. We will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you for coming and look forward to your coming again! I wish you a sunny mood every day.
Guest User
Family Room
Stayed in Nov 2024
Family
3 review
4.8/5
Amazing
Posted on Dec 18, 2024
Very good, the room is large, there is a door between the two rooms, open it and connect,
Facilities: all are quite new, marble and Chinese style decoration
Sanitation: OK, basically no problem
Environment: comfortable
Service: especially praised, the doorman and the front desk are very good, the doorman helps to carry the luggage, the front desk helps to take the luggage to the room, the cleaning lady will also greet you, all are very enthusiastic
Equipped with a charging cable, which is very considerate, although it is useless, the mini bar is free, there are fruit milk, tea, recommended to stay
Original TextTranslated by Google
马君艳
Business Room (2 Beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
We booked a three-day and two-night tour of Luoyang for our family. We visited Luobo, Longmen Grottoes, White Horse Temple, Yingtian Gate, Tiantang, and Mingtang. The hotel is very good in terms of both hardware and software. Han, the concierge, provided warm and detailed service, reminded us of the outdoor temperature every day, and recommended various delicacies to us. The girls in the hotel lobby were pleasing to the eye and very beautiful, one more beautiful than the other. I was impressed by the hotel and Luoyang. I look forward to visiting Luoyang again and must stay in this hotel! Pick-up and drop-off services are provided when coming to Luoyang and leaving, which is a concrete manifestation of feeling at home! The lady in the lobby also gave bookmarks to the children before leaving! Sincerely hope that the hotel will be crowded with guests and business will be prosperous!
Original TextTranslated by Google
Response from Property: “簡單的喜歡最長遠,平凡中的陪伴最心安,懂你的人最温暖”我們努力的想成為最懂您的人,您的讚揚比冬天的太陽還温暖人心,所謂“知己”,意在“海內存知己,天涯若比鄰”。感謝您如此細緻入微的好評,萬信有您,何其幸哉!“麗苑”大堂吧設在酒店一層,為您提供享譽世界的純正、頂級藍山咖啡及精緻的英式下午茶還可感受另類風格的酒吧小夜場。酒店設有健身房、MINI影院等設施免費對住客開放。酒店5層的休閑書吧收集了近萬冊圖書,在這裏您可以點一份英式下午茶,靜下心靈,放飛自我,來一次名典故事之旅。再次感謝您與我們分享了您的入住體驗,我們也將不斷超越與完善,期待與您下次美麗的邂逅,萬水千山我們依然在家裡等您!