Bubble Hall Hotel

I traveled with my mother and originally booked a homestay for 200 yuan a night. On the first day of check-in, I found ants and the hygiene was very dirty. I checked out decisively. Fortunately, the boss was very nice and did not charge the first night's fee. I found this hotel the next day. It's very good. I tell everyone to look for the latest opened hotels in the future. They are cheap and new. This one is only 179 a night. The equipment inside is all new. The shower water pressure is super strong. It feels so good to wash. The house is also very big, and there is a small sofa. Office desk. The mineral water is mountain spring water, which is delicious. The front desk of the hotel has a very good service attitude. If you need anything, just send her a WeChat message. The location is very close to Yingtianmen. There is a small bowl of dishes opposite the hotel to the left. It is super cheap and delicious. I often eat here. In addition, the hotel has its own hot spring pool and spa massage, but my price does not include hot spring and breakfast. It costs an additional 99 yuan, and group purchases should only cost more than 70 yuan. I still think it is a bit expensive. There is a barbecue restaurant when you walk out of the hotel and walk out of Tianxin Cultural Park. Then walk to the right and you will see a place where locals take a bath. It says 10 yuan per person, and rubbing the back is also 10 yuan. I haven't been there. It's an old building. It should be quite old. But the price is very cheap. The hotel also has shortcomings, but I will still give it 5 points. Nothing is perfect. The shortcomings of the hotel are: 1. The water quality is not good. It may be because of the new decoration. There is a smell of wall dust in the water. I boiled water and couldn't drink it at all. Even if I rinsed my mouth, I felt that my tongue was stuck with dust. It may also be my personal feeling, because everyone is different. 2. If you stay for a few days, the hotel does not take the initiative to clean every day. You need to notify the front desk, and the aunt will send supplies, but it is only supplies. They don't sweep the floor. I reported this to the front desk, but there was no response. I let it go. Then there is a Qingyan Pavilion in front of the hotel. I did makeup and shooting there. The total price was about 160, which was not bad. Then on the street to Lijingmen. It's all food. There's a place called Xiaojie Laotongguan Roujiamo. Beef noodle soup is only 9 yuan, very delicious. Across the street, fried chicken is 39 yuan a portion. It's big and delicious.

Service: Staff training is extremely poor, there are problems with work connection, the explanation to customers is not in place, and the service attitude of the female manager needs to be improved. The room we booked includes bath fees. The front desk on the first day told us that the bath fees are 18 hours. On the second day, I asked the front desk whether I could go out in the morning and come back at noon to continue using the bath fees that have not yet arrived. The reply was yes, I could temporarily save the hand card at the front desk and settle the child's bath fees, and come back to show the room card. As a result, when I came back at noon, a new wave of front desk staff was replaced. I gave the room card to the front desk and gave us the hand card. We went to open the cabinet door and found that it could not be opened. The waiter girl and brother also helped to try, but it could not be opened. I went back to the front desk again, and the front desk replied that we could not enter again after the bath fees were settled; what's even funnier is that the female manager at the front desk directly settled our room. Then I can only ask to open the room, and my luggage is still there. I think there is either a problem with the rules set by the management. The child settled first, and everyone's bath fees were settled together? Is this a group of good friends who must go in and out together? Either there is a problem with the handover of employees, and the previous front desk did not communicate clearly with the next front desk about the temporary storage of cards. In addition, this female manager is a relative of the hotel. The customer is obviously unhappy. Generally, the manager will appease her, even if she finds a reason to say sorry, our business has not been connected well. As a result, she said, we can restore the room for you. When checking out, I said to the intercom that I could not enter the room just now and I could clean it up. You should say that the guest just checked out and you can enter the room to clean it up. The service training is really a mess. And I especially want to ask the hotel manager, do you recruit people based on their faces? They all have to be thin, put on heavy makeup, and have long nails. There is no business training. The waiter is probably the busiest, but her attitude is much better than that of the front desk girl, and the front desk girl's willingness to work is much better than that of the front desk manager. To be honest, I think the waiter looks like a working person, but others look like energetic girls and energetic boys to me. They are as thin as a stick. I doubt that they can't even carry my luggage, so how can they serve customers. Facilities: I am not usually so picky. Since I am taking care of an elder and a child, I am really dissatisfied with this. Let me comment. The room light and exhaust fan switches are reversed. The reserved space for the toilet door is very small, and people have to wipe the door to enter the toilet. Even if you install the right-hand pull door as a left-hand pull door, it is very inconvenient for me to hold the child to enter the toilet. The toothbrush provided in the room sheds hair. The toothbrush in the shower area is OK. The tables in the lobby and the side hall on the first floor are only considered artistic? The purchasing staff can take a look for themselves. The T-shaped structure under the table is not stable at all. The whole wall of the side hall is bearbrick, and it is placed in the hollow glass. I am really not afraid that some naughty child will kick it. Children are supposed to be a large customer group in hot spring hotels, so please consider safety more. The elevator cannot go from the third floor to the second floor. I have to pull the child up the stairs from the first floor to the second floor to have breakfast. Can't you install a gate? For breakfast, you can add juice and some light vegetarian dishes or grains. If you are willing to spend money on facilities, please improve the food. No one is guarding the separate juice and beverage stall in the morning. Hygiene: The hygiene of the children's pool is not up to standard. You can feel the smooth texture of the water that has not been changed, and you can see floating bugs. The temperature of the children's pool is probably not as high as that of the adult pool. The next day, I saw that the slippers in the cabinet were not changed. I don't know when the slippers were disinfected. It seems that the owner of the hotel is a single male who likes Internet celebrities and studied abroad. The Internet celebrity thunderstorm pool is quite special, and the decoration style is quite uniform. The fancy chairs in the bathing place are like glass. They are old and heavy and slippery. Few people are really willing to use them. Salvatore Ferragamo is selected for room toiletries, and Stanland is used for bathing. I originally thought that the budgets were different for the two brands, but the hotel set various card rules, and there was no trustworthy high-powered manager to guard the place. I guess it is probably because the guest rooms and bathing areas are managed separately, and they are afraid of giving too much? The front desk wants to attract people with pretty girls, mainly straight men, but how can straight men afford to spend money? Providing quality service is what customers care about most. The hotel has a good location, and the hardware facilities show that people are willing to spend money. They also give away desserts. They want to create an online celebrity store first. Yes, it attracted me. I thought I could coax my children to play in the pool after strolling back to the house. But whether online celebrity stores can keep repeat customers, the suggestions are also more pragmatic. I don’t know the local situation in Luoyang, but many places across the country have formed consumption downgrades, and shopping malls have transformed into parent-child amusement places. I personally think that hot spring hotels should focus on parent-child services, and the consumption power is: children> women> elders> men. Boss, don’t just discuss it with your buddies. Even the fathers of children are not very careful. Please ask a few mothers of children of different ages to refer to it, and consider practicality, children’s comfort, convenience, and people-oriented to improve service quality and attitude.

Convenient transportation, clean rooms, good service attitude, more humane

The room is very spacious and bright Environment: Very close to the scenic spot, three minutes walk to Yingtianmen Facilities: Comfortable bedding Sanitation: Clean and tidy Service: Very comfortable service, front desk service is also very good, it is a good place to stay when traveling