Top rated hotels in Luoyang

Hilton Garden Inn Luoyang Kaiyuan Avenue
4.7/595 Reviews
Longmen Station/Municipal government
I came to Luoyang for the nth time on a business trip. I saw that it was newly opened in October, so I came to stay and check it out. First of all, praise the service, which was prompt and thoughtful. I don’t know if it’s because it just opened less than a month ago. I feel like there are more service staff than guests. When I checked in, there were two staff members guiding me to the guest room. One helped drag my luggage and the other guided the way. It made me suddenly forget that I was staying on a business trip. Garden, I thought I was staying in a luxury hotel. Secondly, let’s talk about the breakfast. There are many kinds of breakfast. The staff is very considerate. Seeing that I was a little burnt while carrying the hot spicy soup that was just out of the pot, they took the initiative to take it and hold it for me. My favorability level increased. Finally, let’s talk about the shortcomings. First, I stayed in a twin room alone. When I got back to the hotel at 8:30, the turndown was already open. This was good, but why was the turndown only open for the bed next to the window? If I want to sleep on a bed next to the bathroom, it won't be a turn-down function at all. Second, the shower room lacks storage shelves, which is a very unfriendly design. The need for guests to bring their own toiletries was not taken into consideration. Although the hotel provided basic toiletries, no matter how difficult it was, we still had to consider the needs of guests who wear glasses to put their glasses. Moreover, the door of the shower room is far away from the sink, even if it is placed nearby. On the counter and out of reach in the bathroom. Third, the chandelier was not connected to the main control. When I was almost sleepy at night, I couldn't turn off the lights in the whole room with one click. I just looked around in and out of the guest room while feeling sleepy, and asked the front desk. I know that there is a special knob on the control panel of the other bed to control the chandelier. But after a lot of tossing, the sleepiness faded away, and it started brewing again. This design was too unsatisfactory.

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