Hotels Near Parco del Tassino in Lugano

Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.

I was pleased to spend three wonderful days at the Hotel Firenze in Lugano and I couldn't be more enthusiastic than my experience. This charming hotel has really made my stay unforgettable in all respects. Since I reached the threshold, I was welcomed with a warm smile from the professional and courteous staff. Their attention to details and dedication to make sure that all my needs were met made my stay very pleasant from the beginning. The hotel restaurant is a real treasure for the kitchen lovers. Each meal I enjoyed was a unique culinary experience. The dishes were prepared with fresh and quality ingredients, and the staff were careful to my food preferences. Candlelight dinners in the inner courtyard added (on request) a touch of romanticism to my evenings. The location of the Hotel Firenze is simply invidiable. The walks along the lake and visits to local boutiques have been a key part of my experience. But what really made my stay at the Hotel Firenze so special was the sincere and careful attention of the staff. In addition to providing good services, they have made every interaction a pleasant and familiar moment, as if I was home away from home. In the end, my three-day stay at the Hotel Firenze in Lugano was simply perfect. I was not only able to enjoy a accommodation in one of Switzerland's most attractive cities, but also found a shelter where comfort, hospitality and elegance are combined with a unique experience.

Hôtel charmant dans un cadre ravissant. Personnel souriant et attentionné. Chambre équipée de tout le confort nécessaire, avec de surcroît un joli balcon. Très bon buffet petit-déjeuner. Une petite mésaventure m’est arrivée dans cet hôtel : j’ai malencontreusement oublié dans ma chambre une pochette contenant mes foulards favoris. Lorsque je m’en suis aperçue, j’ai pris contact avec la réception, et mes précieux foulards m’ont été promptement renvoyés. Je remercie tous les membres de l’équipe pour leur gentillesse et leur professionnalisme !

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

Nice and modern hotel in good location with great views over the Lago di Lugano. The staff was professional, experienced and super friendly. Breakfast was always good with plenty of choice. We'll definitely stay again at Grand Hotel Campione!

My husband and I are visiting Lugano at the end of our trip across northern Italy and Switzerland. What was supposed to be a nice nostalgic trip as my husband lived and went to university here many years ago ended up starting off not so great due to our experience at the Novotel Pardiso. We are avid travelers and never have I experienced such disrespect and disappointment in what claims to be a 4 star hotel. We arrived yesterday with no issues only being told we had to prebook a breakfast time due to the hotel managing large groups. This is ok not a problem. We decided to have breakfast to our room and went to make coffee using their in room Nespresso machine to find that two pods were stuck in the machine. We then removed the tray to see if it was full and the coffee from the pods was clearly pushed through. We called the front desk for assistance and someone came to the room then accused us of breaking the machine and we would be charged 350euro. Our main issue here is no one really looked at or tried to fix the machine , their response was to accuse us and look for payment for a new machine. There was a full tray of pods in the room proving we had not been the ones to cause this issue as we had just arrived one night and the room had not been serviced yet. We were told to speak with the manager as the hotel were claiming apparently that the previous guests had not caused this problem therefore it was our fault. All of this treatment even though we were the guests whom raised the issue , there were two pods stuck in the machine and we had a full tray of unused pods in our room. The issue is not so much the coffee machine itself or even the money , it was the hotels immediate response of accusation , unwillingness to resolve and the managers response when we tried to discuss with her. We expressed our disappointment on how the situation was handled and the accusations expressing our intent to leave earlier as a result to be told “ it is too late to check out now “. We had already paid for our room for 3 nights and at this stage it was clear that the client is not important to this hotel. We left and do not even care for the money back on our stay as that was not worth the effort given the managers response to us leaving as “ good” We travel regularly in many 4 and 5 star hotels and this is the first time I’ve experienced such disregard from management and also such accusations and demand for money instead of resolving and discussing to resolution. We will most definitely not be recommending this hotel to friends , family or staying here for any future visits. Overall this is extremely disappointing as it tarnishes the good reputation and name Novotel usually holds for its establishments.

+ Panorama Room is nicely renovated, well decorated. High quality interior (eg nice bar cabinet, closet with good coat hangers…) + bed is excellent + size was good to stay with 2 adults + 2 kids (we stayed only one night) + hygiene is top, everything is super clean + staff is very helpful (guided us well to visit Como and find restaurants) + location is quite peaceful: not too touristic, charming square across the street. But not the ideal location if you want to experience Lake Como directly. It takes a 15min drive to get there (which is’t so far away, but I guess there are plenty of accommodations that are located at the lake itself) - bathroom not renovated - there is paking just near the hotel, but it’s a blue zone (free parking for 1 hour). Everything else is Payable We did not experience the restaurant but it looks like a fine option to eat, so that is definitely an added value

[Suitenhotel Paco Paradiso] (Lugano Station) The hotel is not at Lugano train station, closer to the next stop Paradiso. Out of the train station, you need to push the luggage to go uphill, walk 15-20min, very tiring. The hotel is built on the hillside and on the mountain, so Lobby is on the 2nd floor. And we booked the terrace room, in the PL floor, lawn, recliner, lake view, sunset... After all, it belongs to the Italian-speaking area, so the staff looks more like a passionate Italian. When checking in, there will be a welcoming welcome drink and a coupon to print the name of the occupant. The blonde glasses sister at the front desk will send us to the room and introduce the hotel facilities and opening hours all the way. At the moment of opening the door, I was shocked. The room area is not limited to the 24 square meters marked on the website. It is so big... Once the bedroom is in another room, the living room will be very spacious. The large writing desk is convenient for me to open the computer to process the mail. In the living room, two pull-down children's beds are hidden, which is suitable for a family of four. Slippers, shampoo and hair care kits, hotel amenities. The automatic flushing smart cover is installed in the toilet bowl. Compared to the balcony room upstairs, the room with its own garden terrace feels more like a house, lake view, and unobstructed view. Gym, sauna, bar, nightlife, choice. The first 2 items are free. When checking out, in addition to the room fee paid by the ctrip guarantee to the store, an additional tax is required: City tax: 8.8 CHF Tourist tax: 3.4 CHF Inform the front desk, you can call the taxi (Taxi) to the train station at any time. We thought we would send it to the nearest Paradiso train station. No, the driver sent us directly to the more Lugano station, 20min, and went downhill. This hotel (197 CHF/night, excluding breakfast) is more suitable for leisure vacations. Sign up at the hotel front desk for activities: mountain climbing, culture and art. When you leave, go to Foxtown and sweep the goods.