Guest User
August 13, 2023
The service was so bad. We were very happy to go to the Torch Festival, but we were so disappointed. When we checked out, we started saying that the toilet belt was missing. We confirmed it repeatedly and the front desk said it was a mistake. Later, they said the charging cable was missing and needed to be charged. 50, we didn’t take it at all. The front desk staff arrogantly told us to go to the housekeeping department. It was really the worst hotel service I have ever stayed in. Later, after we left, he called and said that he had found it and would refund the money later. For us, the money was not refunded when we came back. Friends who want to stay here hope that after reading this comment, you will choose the hotel with caution.
Service: ☹️
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