Lucino Hotels with Airport pickup service

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.

Nice hotel, spacious room which was clean. Hotel is 15 mins walk from train station which makes it really easy to get to Como (2 stops on train) Great value hotel. Not much nearby in terms of bars and restaurants.

Good hostel, near a supermarket and convenient location with the railway station. A bit overshadowed that my room was on the first floor with a window to the courtyard, it was pretty noisy even with earplugs ... And a rather modest breakfast compared to hostels for the same price. But the friendliness of the staff and convenient location sweetened these inconveniences.

Hotel location is very good. Less than 100 meters from the lake and the ticket purchase. It is convenient to eat and travel. The front desk service is good. Breakfast is ok. The room is small and simple. Overall, it is not bad.

The stuff is superbe! The people from the front desk are super professional even when you are stressed they think about a way to solve problems with going the extra mile! Thank you so much for such service! So reader please be nice to them! The breakfast and the beds/rooms/toilet/foyer are very clean - that’s really a big plus and beds are truely comfy. The modern Retro looking supercool Toilet even has a bidet and the soap is not one of those cheap soaps it smells wonderful and is not slimy! Check out the Italian espresso! It’s good and also the mini cupcakes, fresh different fruits, the fresh yoghurt (no drying spots yesss) and the salami is remarkable. Foyer and check in with modern desks for working travelers or young and old kids who want to charge their gadgets… Wifi: no Problems Good rest :)

Had a wonderful stay. We only had a private economy room with a bunk bed and shared bathroom but it was very comfortable, exceptionally clean and simply but nicely decorated. Honestly, couldn’t have asked for a better place to stay. It was incredible value for money and in terms of location it was hard to beat too. Would definitely stay again and highly recommend to others too who are looking for simple yet affordable accommodation by Lake Como. Once again, I cannot emphasise enough how tidy and clean the accommodation was.

There is nothing bad I can say about our stay at this hotel. The location is excellent everything you want is within a short walking distance. The staff are all very friendly and helpful, the staff on reception went above and beyond to help me out with a boat trip I had booked through someone else, which was cancelled at the last minute. They tried very hard and succeeded in arranging another trip at very short notice, which meant so much to me as it was one of the highlights of the trip. Our room was at the back but still with nice views, the room itself was lovely with a very nice bathroom and huge walk in shower. There was everything you would want at breakfast, even a glass of prosecco if you wished. I usually went for smoked salmon and scrambled eggs but there was lots more to choose from, bacon, mushrooms, hams, cheeses, fruit, pastries, cereal, yoghurts ect and to top it off the room itself was beautiful and overlooked the lake. We ate in the restaurant on the first day and had an excellent meal, again with very helpful friendly staff. At the front of the hotel there is a terrace area where you can sit and enjoy drinks and snacks, a lovely area to enjoy pre dinner cocktails. I would highly recommend this hotel and Lake Como.

WOW - this is just the most magnificent boutique hotel and a truly exceptional position. It’s super close to the lake AND shops AND restaurants - we only had a day and a half but I would gladly come back for a few days. One of our rooms had a window view directly our over the lake (302) and the other had a little balcony that offered views of the lake. (403) . I preferred the 302 room but my daughter said that it was a bit noisy due to the stream of cars. The rooms are comfy although I always dislike the joined single beds to create a king bed with a join. I always seem to end up stuck in the join (no matter how small the crack😂) The decor of the hotel is like a plush reminder of the 1930s - I felt like George Cluney might come round a corner at any moment. The building is superb and VERY picturesque. Service has been excellent and we feel very privileged. We have just finished breakfast in the most divine outdoor setting in the hotel grounds overlooking the lake. It is a bright blue sky and the wind is calm - I don’t think life gets much better than this.. Last night we dined at Ristorante Sottovoce which was a mere 100m away and absolutely as MUST do while staying at the perfect venue. “It’s such a shame we’re only here for one night” , my wife just said. But we still have a few hours to do a guided but tour with a private captain/guide - so there is still more special-ness to enjoy.

Review for a one day stay from Singaporean who stay 29-30 August 22. Location- hotel ideal location near to ferry . 10-15 min walk to cable car. From como railway station . Go down the stair from the exit of the station. Follow the pedestrian crossing and go down and walk straight into the town . Easy . Hotel: super clean . Air con was super good and cold ! I love it . Room wise size is ok. Ruben was helpful and explain to us what to do for our W day stay . Where to take ferry. Where to take cable car . He was nice and smiling . Food: I did not opt for breakfast as there are many food around . I had twice the gelato for nearby shop. It was good ! Overal. My stay in room 403 was great ! Check in and out was easy . Please stay here. At night I also went to the square juat below and chill out with food .

Stayed here for 2 nights, for the price the room is great, comfortable bed, spacious and clean. Bathroom is fine, the shower is quite small so bear this in mind. Breakfast was great, lots of sweet options like pastries, tarts etc. Location was 5 minutes or less from the train station so very convenient and 5-10 mins from the ticket place to get the ferry to Bellagio. Overall the hotel was perfect for what wanted and great value for the price.