Grand Palladium Jamaica Resort & Spa All Inclusive

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Grand Palladium Jamaica Resort & Spa All Inclusive

Name: Grand Palladium Jamaica Resort & Spa All Inclusive
Address: The Point, Lucea, Hanover, Jamaica, The Point, Lucea, Jamaica
Price range: From NZD 336
Rating: 3.8

The Point, Lucea, Hanover, Jamaica

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Highlights

Airport drop-off available

Free parking

Lots to do

Delicious breakfast

Ideal location

Amenities

Golf Course

Sunbathing Area

Outdoor swimming pool

Exclusive Beach Area

Diving

Snorkeling

Horse Riding

Hiking

All amenities

Property Description

7.6/10

Good

The staff was awesome the **** Hut was delicious lot of food choices and the pool was devine!

All 102 reviews

Surroundings

Airport: Sangster International Airport

(35.0 km)

Train: Jamaica Rail Way Corp.

(31.4 km)

Landmarks: Las Brisas Beach

(310m)

Landmarks: Pointe Beach

(1.0 km)

Landmarks: Hanover Parish Church

(2.1 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite Garden View

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Electric fan

Room Details

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Ocean Front Suite

1 King bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Ocean view

Room Details

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Superior Suite Private Pool Oceanfront View

2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

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Junior Suite Garden View

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Minibar

Electric fan

Room Details

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Junior Suite Poolside Ocean View

1 King bed and 1 Sofa bed

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Electric fan

Room Details

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Junior Suite Ocean Front View

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Jacuzzi

Wi-Fi in room

Room Details

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Junior Suite Poolside

1 King bed and 1 Sofa bed

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Electric fan

Room Details

Check Availability

Superior Junior Suite Private Pool Beachside

2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Electric fan

Room Details

Check Availability

Superior Junior Suite Private Pool Ocean View

2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed

Free Wi-Fi

Non-smoking

Wi-Fi in room

Room Details

Check Availability

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Guest Reviews

7.6/10

Good

102 reviews

Cleanliness7.7
Amenities7.5
Location7.7
Service7.5

Average for similar properties in Lucea

Most Mentioned

Review summary

Facilities: The resort is noted for its beautiful infrastructure, including spacious rooms, a massive pool, and oceanfront views. The swim-up private pool rooms and multiple restaurant options are highlighted positively.(based on 3 reviews)

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

October 20, 2023

The staff was awesome the **** Hut was delicious lot of food choices and the pool was devine!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 27, 2023

I stayed here for a couple days and when I say the professionalism is awful here. I’d rate my stay a solid 2/10. The 2 would come from the room being very nice and the food being good as well. However, the security guys at the pool, the entertainment guys, the lifeguards must’ve all gotten their training at sexual harassment central. I wouldn’t recommend for any woman traveling alone or even as a group. I wouldn’t recommend for anyone. It even took a whole day of calling, eventually having to go down to the front desk for them to even restock the mini fridge. Awful service.

M‍a‍c‍h‍e‍l‍ ‍T‍o‍p‍p‍i‍n

July 5, 2023

Check in was too long , sports bar too inconsistent but rooms and facilities were fine

n‍a‍t‍a‍s‍h‍a

August 23, 2025

Great place to stay Really loved the resort. The food was delicious and lots of choice. The rooms were comfortable and it was great that a variety of water sports were included

J‍e‍n‍i‍q‍u‍e

August 23, 2025

I would recommend this hotel without a doubt. The property itself is my #1 favorite, its huge and just really beautiful. Theres also a shuttle on property you can use to move around if you dont want to walk. Huge shout out to the mini club for kids.!!! My child was busy with all sort pf activities and felt safe. I would definitely return.

N‍o‍r‍a‍h‍ ‍R

August 21, 2025

First point of contact matters and unfortunately the staff member that I had upon checkin failed to provide a pleasant and welcoming tone. Lamar was very abrasive in her responses, the check in felt rushed. I had hoped to experience a different staff member during check out to see if I noticed a difference but unfortunately I checked out with the same front seat staff and her demeanor was exactly the same. I also had an issue with the app and was unable to log in and instead of assisting me, she directed me to guests services. The lady at guests services stated, I needed to give the app time. I have traveled to many places and have never heard of such a thing. Once I got to my room, I called guests services and was able to speak with Ashley who was extremely helpful and realized the error I was having during checking in on the app was the name they used vs my full last name. The resort was beautiful and the various restaurants offered was great to see. It would have been nice to maybe know the menu for the buffet in advance so we can decide which days we wanted to try a restaurant as the oxtail was amazing but we weren’t able to get it again. Overall, the stay was good but I think the customer service could have been better which is what I stated to Xavier while we waited for our transportation. There were two extremes, staff that were abrasive, unwelcoming and quite rude then those who were really nice, inviting and contributed to making the experience a good time.

S‍I‍M‍R‍A‍N‍J‍I‍T

August 18, 2025

Staff was very rude. They would not accomodate your genuine request. We made two trips and paid for it in advance.The ******* lady forces us to pay for the second trip which we were not sure about.We wanted to cancel it cus the kids in our group got sick. The lady didn’t want to refund the money. I missed my bus coming back to the airport and had to take another bus because the bellboy did not come to pickup the luggage. I had to wait an hour and 15 minutes for the bellboy to take my luggage.The Ac was not working properly and had to sleep without Ac the first night and then they switched our 3 rooms. I have seen other tourists yelling at the front desk. Worse experience. Would not recommend this place to anybody.

S‍h‍a‍n‍a‍e‍a

August 17, 2025

The food was made to cater one group. Not a variety. The music was not really Caribbean. More like American music. My room, it seems like someone was already in there and they just ‘fixed’ it up a lil. It was just ok to sleep at the resort

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 07:00-10:30 Open

Age	Fee
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2008
Number of Rooms: 540

Phone:+1-876-6190000

Email:info.Jamaica@palladiumhotelgroup.com

Located in Lucea, Grand Palladium Jamaica Resort & Spa All Inclusive is by the ocean, within a 15-minute drive of Chukka Ocean Outpost at Sandy Bay and Tryall Golf Club. This all-inclusive resort is 23.5 mi (37.8 km) from Seven Mile Beach and 7.7 mi (12.4 km) from Jamaica Beaches.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.

Enjoy international cuisine at Mo Bay, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 17 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucea? This resort has 3757 square feet (349 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 540 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.

Frequently Asked Questions

What are the check-in and check-out times at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in at Grand Palladium Jamaica Resort & Spa All Inclusive is from 15:00 and check-out is by 12:00.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a swimming pool?

Yes, Grand Palladium Jamaica Resort & Spa All Inclusive has a pool.

Are pets allowed at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, pets are not allowed at Grand Palladium Jamaica Resort & Spa All Inclusive.

How much does it cost to stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

Prices at Grand Palladium Jamaica Resort & Spa All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Grand Palladium Jamaica Resort & Spa All Inclusive?

The nearest airport is Sangster International Airport, just about 43 mins from hotel by car (35.0 km) away.

What is the cancellation policy for Grand Palladium Jamaica Resort & Spa All Inclusive?

The cancellation policy for Grand Palladium Jamaica Resort & Spa All Inclusive depends on the room type and booking terms.

About This Property

Nearest Airport	Sangster International Airport
Distance to Airport	35KM
Nearest Train Station	Jamaica Rail Way Corp.
Distance to Train Station	31.38KM
Average Price From	NZD885
Hotel Star Rating	4