Hotels Near Fabryka Fantazji Klubokawiarnia z salą zabaw dla dzieci in Lublin

The third time in this hotel (2010, 2014, 2023). And if the previous two visits left a very good impression, this time the word ”horrible” is the softest definition to stay in this hotel. The hotel is in a state of reconstruction, or repair, But your activity is not interrupted. As a result, you pay very high price for accommodation, essentially without convenience. During my stay at the hotel there was no elevator. This can certainly happen. But then it is worth working on the service and thinking about how to help paid luggage. That wasn't. The service in the hotel is terrible. During the registration process, the staff member entered the parking check, while I had no car and only the number was indicated in the pre-booking. In the night of a turbulent, after a long road, I didn't pay attention to it. When I asked about the money back, I received charges that I allegedly claimed I had come in my car. The conversation was extremely unpleasant. The money was returned to me, But the staff member did not consider it necessary to apologize. From what I can conclude that customers are delighted to be deceived and will be extremely dissatisfied if the guests decide to fight for their rights. Don't count on attention and respect. The standard room was located on the second floor. The bathroom was a nightmare, the shower cabin was half broken, the toilet barely worked. Breakfast in the hotel is not recommended. The price of breakfast is 45 zloty, in the city where cheaper and better. If you need to visit Lublin, I advise you to avoid the Campanile Hotel.

I stayed at the IBB Grand Hotel Lublin for a week in March 2022. The hotel was very well equipped and my room was excellent! I was there for a week to arrange bus transport from Chelm to - and reception in - the Netherlands for Ukrainian refugees. Unfortunately I forgot to bring my own orthopedic pillow when I left for the Netherlands. It must have been the many life-defining impressions, I suspect. But thanks to the very attentive help of Katarzyna Szwaczkiewicz, I now have my pillow back. She has been so very kind to send my pillow free of charge to my home address in the Netherlands, so that I can now sleep just as wonderfully as I did in the IBB Grand Hotel Lublin after all the impressive days I had in Chelm that week that I stayed there. I look back with great pleasure on my stay at the IBB Grand Hotel Lublin and would like to once again express my thanks to Katarzyna Szwaczkiewicz for her extremely good service! Leon den Hollander

The bathroom in the hotel room is very clean, the bed is the most comfortable I have ever slept, the service attitude is very good, the facilities are also very complete, the charging is very convenient, and there is a coffee machine.

Excellent value for money! Spacious clean and very lit rooms with comfortable beds and bathrooms. Delicious and varied breakfast served in beautiful surroundings.We are returning customers and we will definitely come back! Keep up the great work!

Very nice hotel, great service at the reception, large and nice rooms. Large bathrooms. The rooms have a well-equipped tea and coffee corner, two bottles of mineral water per person, which was fantastic because the heat was unbearable. We received a room with a nice view as requested:) The distance to the old town is about 500m, very close. The only minuses are the lack of slippers and bathrobes, which would have been a nice addition to the standard, and the terrible access to the underground parking lot.

Nice modern, clean hotel, very helpful staff. Great spa, clean, fragrant sauna, great treatments. The lobby bar is a bit slow with drinks, but overall it's great. Delicious and varied breakfasts, scrambled eggs on request.